Follow Buttons disappear today

Hi yihsuanchen316.

Thanks for letting us know about your issue. Unfortunately, without a link to your site, there’s not much I can do to troubleshoot.

It is worth mentioning, however, that in three of our more recent releases of the AddThis Sharing Buttons plugin for WordPress (5.0.9, 5.0.10 and 5.0.11) we had a significant bug where the plugin’s settings were being reset during upgrades. This bug would turn off many of your tools on upgrade.

Tests confirm that we’ve resolved this issue in 5.0.12.

This newest version will recover your settings from right before you upgraded to any of those three problematic version, and restore them. That means that if you intentionally changed your setting in one of those three version, those changes will be reverted.

I recommend upgrading to the newest version of the plugin, review your settings for this plugin, and confirm that they are as you intended them to be.

If you’re still having issues after those steps, we can take a closer look at your site. If you’d like to troubleshoot privately, please feel free to teach out to us at [email protected].

Thanks,
Julka

Thanks Julka, we just updated to Version 5.0.12, but issues still remain.

1. Social follow buttons do not display on the website
2. Social sharing buttons do not consistent with the setting ( print buttons not show up )

Our website is theleadleft.com

Thank you.

Sherry

Hi,

I change the setting to control my plugin via addThis.com and everything now is perfect!

Thank you!

Thanks for letting us know!

The plugin seems to have stopped working?
Makes no sense to me – all plugins updated and all relevant boxes ticked?
https://www.quiltdirect.co.uk/blog/festival-of-quilts-2015/

Hello??
Any idea why the plugin is not working?
Thanks