follow up Pre-Sale Question

  • Resolved ari100200

    (@ari100200)


    3 years, 8 months ago

    We dont want the customer to see shipping prices for each of the 4 boxes their order is placed into. We just need to pack the ordered item in a few different boxes since that’s how they are packed and cannot be put together in one jumbo box.
    For instance, if we sell a fishing pole and a tire as a set (one item group), we’d have to box the pole in box 1 and the tire in box 2 and provide one complete shipping charge.

    We’d like the customer to 1 rate (of the combined boxes) for UPS Ground, and other rates for different classes of delivery service (3 day, 2nd day air, or overnight) An order for 1 item would then have shipping labels made of box 1 of 4, box 2 of 4, box 3 of 4 & box 4 of 4, all shipping with UPS (or Fed Ex)

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  • Plugin Author oneteamsoftware

    (@oneteamsoftware)

    Sorry, looks like we have not noticed that you have responded in the previous ticket. Here is our answer:

    We dont want the customer to see shipping prices for each of the 4 boxes their order is placed into.
    Customers always see grand total they have to pay.

    if we sell a fishing pole and a tire as a set (one item group), we’d have to box the pole in box 1 and the tire in box 2 and provide one complete shipping charge.
    Plugin is using dimensions and weight of all the products in a package / cart and quote rates based on that information.
    It can quote rates for a sum of dimensions / weight and display a resulting rate or it can quote

    An order for 1 item would then have shipping labels made of box 1 of 4, box 2 of 4, box 3 of 4 & box 4 of 4, all shipping with UPS (or Fed Ex)
    For that case you just have to uncheck Combine All Boxes / Products and then you will be able to access detected boxes in and print labels for each of them separately.
    Customer will have to pay a single total of the shipping rates.`

    Plugin Author oneteamsoftware

    (@oneteamsoftware)

    There were no follow ups so we will close that ticket.

Viewing 2 replies - 1 through 2 (of 2 total)
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