Follow up: Uncaught ValueError: Unknown format specifier “C” in

Hi @aurorazhubiz,

Thanks for reaching out.

Could you please send us your website’s system info from Elementor > System Info for further investigation? We will take a closer look at this issue and help you to find a solution as soon as possible.

Looking forward to your response.

Regards,
Amir

Hi Ahmed,

Thanks for getting back to me. Here’s the website’s system info as requested:

== Server Environment ==

Operating System: Linux

Software: Apache

MySQL version: Percona Server (GPL), Release 23, Revision 500fcf5 v5.7.23-23

PHP Version: 8.1.17

PHP Memory Limit: 512M

PHP Max Input Vars: 1000

PHP Max Post Size: 516M

GD Installed: Yes

ZIP Installed: Yes

Write Permissions: All right

Elementor Library: Connected

== WordPress Environment ==

Version: 6.2

Site URL: https://aurorazhu.com

Home URL: https://aurorazhu.com

WP Multisite: No

Max Upload Size: 512 MB

Memory limit: 40M

Max Memory limit: 512M

Permalink Structure: /%category%/%postname%/

Language: en-US

Timezone: 0

Admin Email: [email protected]

Debug Mode: Inactive

== Theme ==

Name: Hello Elementor

Version: 2.7.1

Author: Elementor Team

Child Theme: No

== User ==

Role: administrator

WP Profile lang: en_US

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36

== Active Plugins ==

Copy & Delete Posts

Version: 1.3.9

Author: Copy Delete Posts

Elementor

Version: 3.12.0

Author: Elementor.com

ElementsKit Lite

Version: 2.8.5

Author: Wpmet

Jetpack

Version: 11.9.1

Author: Automattic

Jetpack Boost

Version: 1.7.0

Author: Automattic - Jetpack Site Speed team

Jetpack Protect

Version: 1.3.0

Author: Automattic - Jetpack Security team

MetForm

Version: 3.2.4

Author: Wpmet

Qi Addons For Elementor

Version: 1.5.8

Author: Qode Interactive

== Must-Use Plugins ==

Endurance Page Cache

Version: 2.2

Author: Mike Hansen

SSO

Version: 0.4

Author: Garth Mortensen, Mike Hansen

== Elements Usage ==

page : 7

button : 3

divider : 3

google_maps : 1

heading : 14

icon : 6

icon-box : 7

icon-list : 2

image : 3

image-box : 9

metform : 1

qi_addons_for_elementor_banner : 8

qi_addons_for_elementor_call_to_action : 2

qi_addons_for_elementor_faq : 1

qi_addons_for_elementor_image_gallery_pinterest : 2

qi_addons_for_elementor_info_cards : 3

qi_addons_for_elementor_interactive_banner : 8

qi_addons_for_elementor_pricing_table : 3

qi_addons_for_elementor_tabs_vertical : 1

star-rating : 1

text-editor : 5

section : 7

button : 3

divider : 1

ekit-nav-menu : 1

heading : 14

icon : 6

icon-list : 8

image : 4

metform : 1

mf-button : 2

mf-email : 2

mf-listing-fname : 1

mf-select : 1

mf-telephone : 1

mf-text : 1

mf-textarea : 1

qi_addons_for_elementor_banner : 2

qi_addons_for_elementor_blog_list : 4

qi_addons_for_elementor_blog_slider : 2

qi_addons_for_elementor_call_to_action : 1

qi_addons_for_elementor_info_cards : 1

qi_addons_for_elementor_interactive_banner : 4

qi_addons_for_elementor_parallax_images : 1

qi_addons_for_elementor_text_marquee : 1

social-icons : 1

text-editor : 8

wp-post : 1

button : 4

divider : 1

ekit-nav-menu : 1

elementskit-header-search : 1

heading : 73

icon : 6

icon-list : 5

image : 4

image-gallery : 1

metform : 1

mf-button : 1

mf-email : 1

mf-listing-fname : 1

qi_addons_for_elementor_blog_list : 2

qi_addons_for_elementor_blog_slider : 2

qi_addons_for_elementor_call_to_action : 1

qi_addons_for_elementor_interactive_banner : 4

qi_addons_for_elementor_parallax_images : 1

qi_addons_for_elementor_text_marquee : 1

social-icons : 1

text-editor : 18

toggle : 1

wp-page : 7

button : 2

divider : 2

google_maps : 1

heading : 13

icon : 6

icon-box : 18

icon-list : 1

image : 3

qi_addons_for_elementor_banner : 4

qi_addons_for_elementor_call_to_action : 4

qi_addons_for_elementor_image_gallery_pinterest : 1

qi_addons_for_elementor_interactive_banner : 24

qi_addons_for_elementor_tabs_vertical : 1

text-editor : 7

== Settings ==

cpt_support: post, page, e-landing-page, elementskit_content

disable_color_schemes: yes

disable_typography_schemes: yes

allow_tracking: yes

font_display: swap

== Elementor Experiments ==

Optimized DOM Output: Active by default

Improved Asset Loading: Active by default

Improved CSS Loading: Active by default

Inline Font Icons: Inactive by default

Accessibility Improvements: Active by default

Additional Custom Breakpoints: Active by default

admin_menu_rearrangement: Inactive by default

Flexbox Container: Inactive by default

Upgrade Swiper Library: Active by default

Hello Theme Header & Footer: Active by default

Editor Top Bar: Inactive by default

Landing Pages: Active by default

Nested Elements: Inactive by default

Lazy Load Background Images: Inactive by default

== Log ==

JS: showing 4 of 4JS: 2023-03-16 16:24:52 [error X 2][https://aurorazhu.com/wp-admin/load-scripts.php?c=0&loadchunk_0=jquery-core,jquery-migrate,utils&ver=6.1.1:2:31703] e.dispatchEvent is not a function 

JS: 2023-03-16 16:44:05 [error X 2][https://aurorazhu.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.5:3:899294] elementorFrontend is not defined 

JS: 2023-03-16 17:20:26 [error X 7][https://aurorazhu.com/wp-admin/load-scripts.php?c=0&loadchunk_0=jquery-core,jquery-migrate,regenerator-runtime,wp-polyfill,jquery-ui-core,jquery-ui-mouse,underscore,backbone,wp-api-request,wp-&loadchunk_1=hooks&ver=6.1.1:2:51824] Cannot read properties of undefined (reading 'replace') 

JS: 2023-03-19 14:46:53 [error X 2][https://aurorazhu.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.11.5:3:791668] Cannot read properties of undefined (reading 'localized') 

PHP: showing 1 of 1PHP: 2023-03-16 21:06:49 [warning X 1][/home2/aurorazh/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::175] Undefined array key "data" [array (

  'trace' => '

#0: Elementor\Core\Logger\Manager -> shutdown()

',

)]

Log: showing 5 of 52023-03-29 15:01:14 [info] elementor::elementor_updater Started 

2023-03-29 15:01:14 [info] Elementor/Upgrades - _on_each_version Start  

2023-03-29 15:01:15 [info] Elementor/Upgrades - _on_each_version Finished 

2023-03-29 15:01:15 [info] Elementor data updater process has been completed. [array (

  'plugin' => 'Elementor',

  'from' => '3.11.5',

  'to' => '3.12.0',

)]

2023-03-29 15:01:15 [info] Elementor data updater process has been queued. [array (

  'plugin' => 'Elementor',

  'from' => '3.11.5',

  'to' => '3.12.0',

)]

== Elementor - Compatibility Tag ==

Qi Addons For Elementor: Compatible

Thank you very much in advance.

Best,
Aurora

Hi @aurorazhubiz,

Hope you are fine and extremely sorry for taking the time in getting back to you. Please replace this fixed plugin with the existing ElementsKit lite plugin. Hopefully, this issue will be solved. Let us know if you need further assistance.

Regards,
Amir

Hi Amir,

I tried to replace the plugin but I still experience the same issue. What should I do now?

Thank you in advance.

Best regards,
Aurora

Hi @aurorazhubiz,

Hope you are doing great. Please update the plugin and check again. Hopefully, the issue will be fixed. Let us know if you need further assistance.

Regards,
Amir

Hi @ahmedamir,

I updated the plugin but I still have the same problem. Anything else I can do?

Thanks,
Aurora

Hi @ahmedamir,

Do you have any news? Yesterday I downloaded the PHP error logs file and this is the latest error I receive:

[13-Apr-2023 21:49:01 UTC] PHP Fatal error: Uncaught ValueError: Unknown format specifier "C" in /home2/aurorazh/public_html/wp-includes/nav-menu-template.php:285
Stack trace:

0 /home2/aurorazh/public_html/wp-includes/nav-menu-template.php(285): sprintf('<ul id="%1$s" c…', 'menu-main', 'elementskit-nav…', '<li id="menu-it…')

1 /home2/aurorazh/public_html/wp-content/plugins/elementskit-lite/widgets/nav-menu/nav-menu.php(1603): wp_nav_menu(Object(stdClass))

2 /home2/aurorazh/public_html/wp-content/plugins/elementskit-lite/widgets/nav-menu/nav-menu.php(1520): Elementor\ElementsKit_Widget_Nav_Menu->render_raw()

3 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): Elementor\ElementsKit_Widget_Nav_Menu->render()

4 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()

5 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/widget-base.php(750): Elementor\Widget_Base->render_content()

6 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Widget_Base->print_content()

7 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/element-base.php(1354): Elementor\Element_Base->print_element()

8 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Element_Base->print_content()

9 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/element-base.php(1354): Elementor\Element_Base->print_element()

10 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/base/element-base.php(449): Elementor\Element_Base->print_content()

11 /home2/aurorazh/public_html/wp-content/plugins/elementor/core/base/document.php(1680): Elementor\Element_Base->print_element()

12 /home2/aurorazh/public_html/wp-content/plugins/elementor/core/base/document.php(1106): Elementor\Core\Base\Document->print_elements(Array)

13 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/frontend.php(1179): Elementor\Core\Base\Document->print_elements_with_wrapper(Array)

14 /home2/aurorazh/public_html/wp-content/plugins/elementor/includes/frontend.php(1247): Elementor\Frontend->get_builder_content(133, false)

15 /home2/aurorazh/public_html/wp-content/plugins/elementskit-lite/helpers/utils.php(303): Elementor\Frontend->get_builder_content_for_display(133, false)

16 /home2/aurorazh/public_html/wp-content/plugins/elementskit-lite/modules/header-footer/views/theme-support-header.php(19): ElementsKit_Lite\Utils::render_elementor_content(133)

17 /home2/aurorazh/public_html/wp-content/plugins/elementskit-lite/modules/header-footer/theme-hooks/theme-support.php(25): require('/home2/aurorazh…')

18 /home2/aurorazh/public_html/wp-includes/class-wp-hook.php(310): ElementsKit_Lite\Modules\Header_Footer\Theme_Hooks\Theme_Support->get_header(NULL)

19 /home2/aurorazh/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters('', Array)

20 /home2/aurorazh/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

21 /home2/aurorazh/public_html/wp-includes/general-template.php(38): do_action('get_header', NULL, Array)

22 /home2/aurorazh/public_html/wp-content/plugins/elementor/modules/page-templates/templates/header-footer.php(9): get_header()

23 /home2/aurorazh/public_html/wp-includes/template-loader.php(106): include('/home2/aurorazh…')

24 /home2/aurorazh/public_html/wp-blog-header.php(19): require_once('/home2/aurorazh…')

25 /home2/aurorazh/public_html/index.php(17): require('/home2/aurorazh…')

26 {main}

thrown in /home2/aurorazh/public_html/wp-includes/nav-menu-template.php on line 285

Hope you can solve the issue soon because in the meantime I can’t use Jetpack and therefore I can’t even backup my site.

Thanks,
Aurora

• This reply was modified 1 year, 7 months ago by Aurora.

Hi @aurorazhubiz,

Hope you are doing fine and am extremely sorry for taking the time in getting back to you. We have tried to reproduce this issue at our development end but didn’t get any issue like think. Please update the plugin with the latest version. Hopefully, the issue will be fixed.

Let me know if you need further assistance.

Regards,

Amir

Hi Amir,

Thanks for getting back to me. In the meantime, I solved the issue by switching from the ElementsKit Nav Menu to another menu. I will try to re-implement your menu after the next update and see if there are any errors.

Thank you for your support.

Best,
Aurora

Hi, this happened to me as well. I tried the alternative plugin but that didn’t work as well.

Then I dig deep and found the origin of the issue.

This error occur when I try to add image to Mobile Menu Logo.

If I don’t use it then everything is working fine.

@yasirahmedsidd Thanks for identifying! It’s the only one solution for me too. Waiting for fix from authors ??