Font displaying incorrectly

  • Resolved nav4339

    (@nav4339)


    9 months, 2 weeks ago

    I have created my pop up, however it does not inherit the font from my theme for my title and description. How can I resolved this?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @nav4339,

    Thank you for the topic.

    Please provide us with the following information for further investigation of your case.

    1. The link, where the given popup is enabled.
    2. The Popup version you are using.
    3. The Popup Theme you are using.
    4. Your desired font name.

    Looking forward to your reply.

    Thank you.

    Thread Starter nav4339

    (@nav4339)

    Hi there:

    1. The link, where the given popup is enabled – Do you want the website URL?
    2. The Popup version you are using – Version 2.1.3.1
    3. The Popup Theme you are using – Red Template
    4. Your desired font name – Montserrat
    Plugin Support Jasmine

    (@hyenokian)

    Dear @nav4339,

    Thank you for your reply and the info.

    1. Yes, we are referring to your website URL. If you don’t want to send it in the public forum, you are welcome to contact us via this form for further investigation of your case. Our customer care specialists will always be happy to help you.
    2. Please double-check the popup version you are using and make sure you provided the correct one. The latest version of the plugin is 4.1.5.

    Thank you.

    Thread Starter nav4339

    (@nav4339)

    Apologies, yes the version was 4.1.5. thank you, I will get in touch via the form

    Plugin Support Jasmine

    (@hyenokian)

    Dear @nav4339,

    Thank you for your response.

    I want to inform you that our Support Specialists have already received your request via email and will get in touch with you shortly.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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