Font family in theme bug

  • Resolved AlyseMitten

    (@alysemitten)


    1 year ago

    Hello, I intended to change the header fonts for a client’s site, when I realized the font dropdown was broken and not letting me select fonts. I used a testing site to check all the plugins and the theme. I used a rollback plugin and found that the Widgets Bundle plugin from 1.55.0 and later causes this conflict with my Customify theme. It doesn’t appear to break the fonts on the site, just the ability to select the font from a dropdown under Customize -> Typography. Do you know of a conflict between Customify and this plugin?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    Hi Alyse

    Thanks for posting.

    We aren’t aware of a conflict between the Widgets Bundle and Customify. Does the issue persist if you upgrade the Widgets Bundle and then temporarily deactivate all plugins except for the Widgets Bundle?

    Thread Starter AlyseMitten

    (@alysemitten)

    Hello Andrew,

    Yes, I made sure I had the latest Widgets Bundle and deactivated all other plugins, and the issue persists. I have also tried rolling back Customify a few times and the issue persists with the latest Widgets Bundles.

    I can share a screenshot of what I’m seeing if you’d like, though it’s just of the dropdown activated but not appearing.

    Thank you.

    Plugin Support Andrew Misplon

    (@misplon)

    Thanks for confirming. I think I see the issue; I’ll ask Alex at SiteOrigin to attend as soon as possible.

    Plugin Contributor alexgso

    (@alexgso)

    Hi Alyse,

    I’ve investigated this issue and spotted a compatibility issue with a shared JavaScript library we both use. We’re using the latest version and they’re using an older version and it appears the two aren’t compatible. I’ve reached out to the authors of the theme to report this issue and it should hopefully be resolved in an upcoming theme update.

    Kind regards,
    Alex

    Thread Starter AlyseMitten

    (@alysemitten)

    Thank you so much! I’ll keep an eye on the theme then!

Viewing 5 replies - 1 through 5 (of 5 total)
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