• Resolved faheemsadik

    (@faheemsadik)


    Using the Jkit – Portfolio Gallery : the Title Typography font does not change

    The page I need help with: [log in to see the link]

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  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @faheemsadik,

    We apologize for the delay in responding and for the inconvenience you are experiencing. Could you please provide us with a screenshot of the specific element you refer to? Additionally, could you let us know which font you are trying to use for that element and which font is being displayed?

    Screenshot-2024-08-09-at-11-53-33

    We have checked your site, and if you are referring to the Title that says OUR GALLERY, that is an Elementor Heading widget. You can configure it directly within the widget.

    Screenshot-2024-08-09-at-11-56-27

    If your changes do not work or are not displayed on the Frontend, try regenerating the Elementor Data & CSS. You can do this by going to the Elementor -> Tools -> General -> Regenerate CSS & Data menu.

    Screenshot-2024-05-17-at-11-34-05

    If it still doesn’t work, try disabling the Element Caching feature in the Elementor -> Settings -> Features -> Element Caching menu. We are concerned that caching might be preventing the changes you made from appearing.

    Screenshot-2024-07-26-at-11-27-16

    If you have cache features from other plugins, we also recommend clearing that cache as caching can cause changes not to be displayed.

    For now, this is all we can suggest. We will await your further updates.

    Thank You

    Thread Starter faheemsadik

    (@faheemsadik)

    Hi, the page im referring to is below

    Thread Starter faheemsadik

    (@faheemsadik)

    Hi, the page im referring to is below
    https://www.imghippo.com/i/IB0Xw1723922090.jpg

    The fonts not changing are in the red boxes highlighted. I have cleared my cache but no change.

    Below is the exact element im changing the font from

    https://www.imghippo.com/i/xAW2D1723922913.jpg

    • This reply was modified 6 months, 2 weeks ago by faheemsadik.
    • This reply was modified 6 months, 2 weeks ago by faheemsadik.
    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @faheemsadik,

    We sincerely apologize for the delay in our response and for my previous misunderstanding, as I referred to the wrong element. Thank you also for providing the screenshot. Could you please try configuring the typography by changing the font family to anything, and then saving and refreshing the editor?

    When we tested it, we noticed a difference compared to the screenshot you provided. In your screenshot, we observed that you were previously using Global Style, and when you changed it, the Global Style was still active.

    Screenshot-2024-08-21-at-14-06-09

    Based on this, we recommend trying the steps mentioned above. It is possible that after saving and refreshing the Elementor Editor, the typography will be successfully updated.

    We look forward to your next update.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @faheemsadik,

    How are you? We hope you’re doing well.

    Have you been able to resolve this issue?

    We wanted to inform you that, as there hasn’t been any conversation on this topic for a while, we will mark it as resolved.

    If you encounter any other issues related to our plugin, please don’t hesitate to start a new topic.

    Have a great weekend! ???

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