• Resolved Capn Wefing

    (@cappieq)


    I love the theme but it is rendering differently in Chrome and Firefox. The font size in Chrome is bigger, enough that it has to show the top menu on two lines instead of one, not acceptable (looks clumsy), according to my client.

    It may well be something I’ve done to this computer over time, or something a “support person” did in the site’s back end to manipulate their plug-in but I sure can’t find anything.

    Anyone clever enough to give me a hint, or experienced enough to have seen this before? I’d sure appreciate a nudge in the right direction.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Capn Wefing

    (@cappieq)

    I just checked on another (Windows 10) computer. It does the same. Displays the way I want it to in Firefox and Edge but with larger text that I don’t want in Chrome.

    And here I thought the days of cross browser compatibility issues were behind us.

    Thanks for any help or suggestions anyone might be able to offer.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    I can’t replicate the problem on Windows 10 Chrome, checked on my laptop and Browserstack too.

    And here I thought the days of cross browser compatibility issues were behind us.

    Haha in our dreams.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    What screen resolution are you using?

    Thread Starter Capn Wefing

    (@cappieq)

    I’m using 1920 X 1080 on both monitors of the one I’m working on mostly (a Windows 7 Pro computer). Does the same thing on both monitors.

    Not sure what the windows 10 computer is running, it’s hooked into my home entertainment system but it does the exact same thing on there as here.

    Thread Starter Capn Wefing

    (@cappieq)

    OK, while I was double checking the resolution settings it occurred to me that I had the setting to make things (text, etc.) appear larger on the screen set to Medium – 125%. I thought maybe that would be the deal but no, I set it back to 100% and same thing.

    It baffles me that you aren’t able to replicate it in Windows 10 when I’m seeing the same exact thing across three monitors and two computers. Weird.

    I put a screenshot of the problem up on the site in a post. It is here:
    https://wefings.xyz/2018/02/20/boat-listing-2/ (it is not a boat listing). The browser on top is Chrome, the one under it but a little lower is Firefox. You can clearly see the difference, especially if you open the image in a new tab.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Hmm perhaps I’m looking at the wrong page. Can you post the URL of the page that is seen in that screenshot?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Also, try deactivating all of your plugins to explore whether any could be responsible. If none are, keep all plugins deactivated and switch to the Twenty Sixteen theme to check whether it’s an issue with the theme.

    Thread Starter Capn Wefing

    (@cappieq)

    Thanks for your time on this.

    It is a screenshot of the site that the screenshot is on. The issue occurs on every page of the site, whenever that top menu is displayed.

    I had tried deactivating plugins before resorting to posting here. Deactivating all the plugins makes no difference, it looks exactly the same with the same problem on every page of the site.

    Same issue with Twenty Sixteen although the larger font display with 2016 doesn’t force the menu onto two lines, it just moves the site name and tagline up above the menu in Chrome while it is on the same line with FF.

    I hadn’t tried Twenty Sixteen as I don’t really like that theme, but I had tried a few other themes and the problem was never really evident. I really do like the Twenty Seventeen theme though and the whole site was actually put together with that theme. Moving it to another theme means a lot of additional time restructuring a lot of the information unless I can find one with that same front page feature that scrolls through various sections.

    Now I just rechecked on my Windows 10 computer. Looking closer it seems that the problem is really not replicated over there. I just had the Chrome window smaller than the FF window. There is an area when the viewing window is just a bit larger than the size where the tablet view kicks in where the menu begins displaying across two lines. I’ll just drop the menu down to less first tier entries to work around the issue for now.

    Starting to look like it might be a browser issue on this computer, although I’ve never made any significant changes to Chrome here. I’ll try a reinstall at some point but I have a lot of other work I have to do on that site and some others. I spent most of yesterday wrestling around with this and don’t want to waste another day of my time or any more of your time.

    Exasperating. Thanks again for your time but please don’t waste any more of it.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    If you’re still really stuck let me know and I’ll be happy to spend or waste time ??

    Thread Starter Capn Wefing

    (@cappieq)

    Thanks Andrew. People like you keep projects like WP useful for many people.

    I found the source of my “problem”. I had the font size in the settings of Chrome set (and then, I guess synced to the other computer… or vice versa) to something aside from the default size. I went to chrome://settings and in “Appearance” changed that drop-down for Font size from “Custom” to “Medium (Recommended)” and it cleared up.

    Thanks again for your attempts to help me with what turns out to just be me making a simple error.

    • This reply was modified 6 years, 9 months ago by Capn Wefing. Reason: typo
Viewing 10 replies - 1 through 10 (of 10 total)
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