Fonts disappear whenever plugin needs updating

  • Resolved slim4bay

    (@slim4bay)


    5 years, 6 months ago

    We’re using two fonts through Google Fonts for WordPress, but whenever the plugin needs updating the fonts default to the theme fonts. Even with plugins updating automatically there is sometimes a lull. Is there something we should be doing to make sure there’s no downtime? We also set up the Host Google Fonts Locally plugin but that doesn’t seem to make a difference.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author DannyCooper

    (@dannycooper)

    Hi @slim4bay,

    Are the settings reverting to the defaults or is it just the frontend display?

    Thread Starter slim4bay

    (@slim4bay)

    Just the front-end display. The changes were made in the “Additional CSS” area of admin.

    Plugin Author DannyCooper

    (@dannycooper)

    We’ve not seen that before, how long is the delay usually?

    Thread Starter slim4bay

    (@slim4bay)

    I don’t know because I don’t check in with that site very often. I have seen it, gone in and updated the plugin, and the problem goes away. The client for whom I created the site just noticed it the other day, but by the time I had gone to look the fonts had reinstated themselves. I assume because the plugin updated.
    So I’m just wondering if there is a way to make sure the fonts load every time – should I have also put something in the header or something?

    Plugin Author DannyCooper

    (@dannycooper)

    There were some code errors in previous versions that may have caused that. I believe they are fixed now, but please let me know if you experience this again please let me know.

    Thread Starter slim4bay

    (@slim4bay)

    Thank you. And thank you for responding! I have opened four tickets in the last week, and yours is the only one that’s been answered.

Viewing 6 replies - 1 through 6 (of 6 total)
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