Foo Gallery not Showing on Desktop, Only Mobile

  • Resolved cmerrill

    (@cmerrill)


    4 years, 2 months ago

    My site is not live so I can not link to it. Foo Gallery is working well in my draft posts/pages. When I try to preview the page, the gallery is not showing on the desktop preview. It is showing in the mobile preview. It seems like a lot of people have this problem (just based on Google results). What’s going on?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @cmerrill,

    Have you recently upgraded to WordPress 5.5? WP 5.5 included a major update to jQuery which a lot of plugins use, so one of those plugins could be causing a jquery error which will then in turn cause FooGallery to not load. More info: https://wptavern.com/major-jquery-changes-on-the-way-for-wordpress-5-5-and-beyond

    Things you can also try immediately: goto FooGallery Settings -> Advanced Tab and enable ”Custom Ready Event” which gets around jquery ready errors caused by other plugins. You can also try disabling any cache plugin to see if this fixes the issue.

    If you have also installed the following plugins/extensions, try disabling them as they no longer supported and might cause conflict with Foogallery.

    – FooVideo
    – Owl Carousel Template
    – FooGallery – Polaroid Gallery Template Extension
    – FooGallery – ZOOM!

    Kind regards,
    Blaise

    Hi @cmerrill

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    However, if you are still experiencing the problem, then please open a new support ticket and we’ll help you come up with a working solution.

    Regards,
    Elvis.

Viewing 2 replies - 1 through 2 (of 2 total)
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