Foobox not working any longer

Hi @jorgenm

On the Edit section of each of those galleries, kindly go to the “General” tab and ensure that “Lightbox” is set to “FooBox” as shown in this linked image: https://prnt.sc/JYqI9y1pOgIt

I can see from the inspector tool that for the page you shared with us that doesn’t open the images in FooBox, the Lightbox has been set to “None” while for the other page that images are opened in FooBox, the lightbox has been correctly set to “FooBox”.

Kindly make this change and save the changes then confirm if the images now do open in FooBox.

Thanks.

Kind regards,
Elvis.

Hi Elvis

Thank you for your quick reply – unfortunately I can not choose Foobox in ANY gallery

nothing shows up when I’m trying to choose from the Lightbox drop-down – even for one of the galleries that still show Lightbox…

Hi @jorgenm

Just so that I can confirm this, kindly head over to one of the galleries that does not have a choice to choose FooBox and take a screenshot similar to this and share it with me before I can advise further: https://prnt.sc/LEPIs_VRZGfU

Thanks.

Kind regards,
Elvis.

Hi again
I can’t choose Foobox in any gallery – the drop-down under Lightbox – ses attached image – is empty

https://ibb.co/zF0x1Xg

Hi @jorgenm

Unfortunately, I am unable to load the screenshot you sent even after multiple attempts. Kindly resend the link again. Thanks in advance for doing so.

Also, kindly confirm to me if you have FooBox installed and activated in the first place and the version number of FooBox you are using. Thanks in advance for doing so.

Hoping to hear from you soon.

Kind regards,
Elvis.

Hi again – I have made three screendumps – they show my settings for Foobox, versions of FooGallery and Foobox and that I only can choose None in Lightbox-drop-down in a gallery

https://www.dropbox.com/scl/fo/w204kgg5deb13n33m3fyv/h?dl=0&rlkey=bqt1depj4rtmbtyo5vvhoto87

Hope you van help me

Hi @jorgenm

Thanks for sharing the screenshots. On the screenshots you’ve shared, I can see that the version of FooGallery free you are using is very outdated – released at least 2 years ago!

As a first step, kindly try to update your version of FooGallery free to the latest version (V2.2.26). Kindly try this and let us know how it goes.

Kind regards,
Elvis.

Hi @jorgenm

We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

If you are still experiencing the problem, then please open a new support ticket.

Regards,
Elvis.