• Resolved reeceseymour

    (@reeceseymour)


    As title says. It works fine in Chrome, Firefox and on mobile but does not appear in IE. I have the premium version

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author arosoft

    (@arosoft)

    Ok, we implemented some new features that caused problem with IE.
    Will will fix that asap.

    Plugin Author arosoft

    (@arosoft)

    New version 2.3.1 fix the problem with Internet Explorer 11.

    Earlier version of IE may not be supported.

    I have the same problem in IE 11 with plugin version 2.4.4 Premium. Do you have any ideas how to solve this?

    Thanks in advance.

    Plugin Author arosoft

    (@arosoft)

    Soon, a new version will fix this issue with Internet Explorer.

    Plugin Author arosoft

    (@arosoft)

    This have been fixed now

    Hi,

    I have finally found the issue why it was not working in the mobile version. It was the browser I was using. Hence have moved to this thread.

    Works on chrome.

    Doesn’t work on Firefox, IE, safari.

    Does it work for others on these browsers? when I try and open with these browsers nothing is displayed.

    Funny thing is that when I reload the page in my mobile the contents loads on the second or third try. Is this happening to anybody else?

    Love the idea of this plugin, working hard to try to get it to work.

    Using storefront child theme.

    Plugin Author arosoft

    (@arosoft)

    Ok so it doesn′t work with Firefox, IE or Safari in mobile for you?

    We have tested with Firefox, Edge, Safari & Chrome in iOS with success. What kind of device are you using when the issue appear?

    • This reply was modified 5 years, 6 months ago by arosoft.
Viewing 7 replies - 1 through 7 (of 7 total)
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