Foogallery doesn’t work

Hi @anna2963 ,

Could you kindly share with us one or a couple of your website’s pages that contain/have FooGallery galleries that seem not to be working so that we can have a closer look at this issue and investigate further from our end? Thanks in advance.

Kind regards,
Elvis.

Hi Elvis,
thanks for replying quickly!

https://www.solo-dolce.com/cakes-and-pies/ (doesn’t work)

https://www.solo-dolce.com/creams-and-pastes/ (doesn’t work)

https://www.solo-dolce.com/cookies-and-pastries/ (works)

https://www.solo-dolce.com/cookies-and-pastries/ (doesn’t work)

https://www.solo-dolce.com/gelato/ (doesn’t work)

https://www.solo-dolce.com/gelo-and-pudding/ (doesn’t work)

https://www.solo-dolce.com/antipasti-and-savory-cakes/ (doesn’t work)

https://www.solo-dolce.com/shop/pantry/ (works)

I shared more than you asked for, I hope they are enough.

Anna

please can someone helps me to fix my pages don’t show the foogallery.

Thank you

• This reply was modified 3 years, 10 months ago by anna2963.

hi @anna2963

I had a look at your pages.

On this page https://www.solo-dolce.com/cakes-and-pies/ the page content is not displaying a FooGallery but rather it shows a listing of pages/posts. This is content from another plugin or your theme.

Then on page https://www.solo-dolce.com/cookies-and-pastries/ the FooGallery is showing fine.

So I do not think this is a problem with FooGallery, but rather with the way you have configured the pages that are not showing the gallery. Edit both of the above pages on separate tabs and compare the details, to figure out why the one is showing correctly and the other one is not. Check that the page template is correct, and any other details

Hi @anna2963

We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

If you are still experiencing the problem, then please open a new support ticket.

Regards,
Elvis.