Footer drop down menu’s display blank white

  • Resolved jenashfield

    (@jenashfield)


    2 years, 7 months ago

    Hi,

    The footer menu’s items that have subitems (that drop down to revel subitems) aren’t functioning properly. The menus drop down but don’t show the items themselves, only white boxes.

    The footer in question is built with Elementor Header & Footer Builder and the Header with the same dropdown works as intended.

    Any help appreciated.

    Thanks,
    Jen

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hello @jenashfield

    Thanks for getting in touch.

    Please use the following custom code to change the submenu color.

    .sub-menu a.hfe-sub-menu-item {
    color: #000 !important;
    }

    I hope that helps. Please let me know how it goes.

    Kind regards,
    Ankush ??

    Thread Starter jenashfield

    (@jenashfield)

    Hi Ankush,

    Thank you for the answer but I don’t know where to put the code. Could you walk me through where to copy it please?

    Thanks!
    Jen

    Would you please add this CSS under the Additional CSS (https://wpastra.com/docs/adding-custom-css-code/#in-customizer) tab?

    Have a wonderful day ahead of you.

    Thread Starter jenashfield

    (@jenashfield)

    Hello Fahim,

    Thank you, but that only solved part of the problem. The submenu now appears visibly in the drop down, however, clicking on the drop down arrow to see the submenu redirects the webpage to the menu’s parent category page which it does not do from the header menu (and is not desired).

    The other issue is that the hamburger menu seen on tablet and mobile view both also display in white and were not fixed by the code added.

    Thanks in advance for your continued help with this.

    Have a great day,

    -Jen

    Please open a new topic (https://brainstormforce.com/open-a-ticket/) here so that our developers/support agents will assist you.

    Kind regards,
    Fahim

    • This reply was modified 2 years, 7 months ago by FahimMurshed. Reason: Name
    Thread Starter jenashfield

    (@jenashfield)

    Ok, I have opened a ticket there for this issue.

    Plugin Support bsfankusht

    (@iankusht)

    Hello @jenashfield,

    Thanks for getting back to us!

    It seems that you have already opened a ticket to our support portal, and I noticed that one of our support agents has already responded to your ticket.

    Feel free to create a new thread if there’s something else we can help you with.

    Kind regards,
    Ankush??

    • This reply was modified 2 years, 7 months ago by bsfankusht.

    Hello @jenashfield,

    I am closing off this topic due to the lack of activity. Feel free to reply to this thread or open a new topic (https://brainstormforce.com/open-a-ticket/) if you need further assistance.

    Kind regards,
    Fahim

Viewing 8 replies - 1 through 8 (of 8 total)
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