Footer widgets language

Hi @kay69

Thank you for reaching out!

Can you please navigate to WP Admin > Appearance > Customize > Widgets and check if you have multiple Footer Widgets for different languages?

If yes, you can remove the footer widget contents that you do not wish to display on your website.

I hope this helps.

Hello,

Thank you for the quick reply.

I did check. I have separate widget for each language. Only needed info. is on display.

No change!

Hi @kay69

Can you please share more details of the behavior you are expecting here?

Also, in order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hello,

Here’s a copy and a screenshoot (link).

### WordPress Environment ###

WordPress address (URL): https://shop.zahitrade.com
Site address (URL): https://shop.zahitrade.com
WC Version: 6.8.2
REST API Version: ? 6.8.2
WC Blocks Version: ? 8.0.0
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 8.0.23
PHP Post Max Size: 256 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.85.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 10.5.17-MariaDB
Max Upload Size: 50 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.8.2
WC Database Prefix: wp_
Total Database Size: 161.75MB
Database Data Size: 138.72MB
Database Index Size: 23.03MB
wp_woocommerce_sessions: Data: 15.80MB + Index: 0.71MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.03MB + Index: 0.03MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aws_index: Data: 5.09MB + Index: 4.22MB + Engine InnoDB
wp_chaty_contact_form_leads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_cp_calculated_fields_form_revision: Data: 4.02MB + Index: 0.00MB + Engine InnoDB
wp_cp_calculated_fields_form_settings: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
wp_cp_calculated_fields_form_webhook: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cp_calculated_fields_registration_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cp_calculated_fields_user_submission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fb3d_pages: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 1.02MB + Index: 0.00MB + Engine InnoDB
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wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_icl_cms_nav_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_content_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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wp_icl_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_languages: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_icl_languages_translations: Data: 0.11MB + Index: 0.08MB + Engine MyISAM
wp_icl_locale_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_message_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_mo_files_domains: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_icl_node: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_reminders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_strings: Data: 1.70MB + Index: 1.15MB + Engine MyISAM
wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_string_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_string_pages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_string_positions: Data: 0.36MB + Index: 0.10MB + Engine MyISAM
wp_icl_string_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_string_translations: Data: 0.21MB + Index: 0.09MB + Engine MyISAM
wp_icl_string_urls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_icl_translate: Data: 5.22MB + Index: 0.96MB + Engine MyISAM
wp_icl_translate_job: Data: 0.15MB + Index: 0.06MB + Engine MyISAM
wp_icl_translations: Data: 0.29MB + Index: 0.45MB + Engine MyISAM
wp_icl_translation_batches: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_icl_translation_status: Data: 6.22MB + Index: 0.06MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mc4wp_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_section_storage: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_smartslider3_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_nextend2_smartslider3_slides: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_options: Data: 13.67MB + Index: 3.72MB + Engine MyISAM
wp_pmxe_exports: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.26MB + Index: 0.05MB + Engine MyISAM
wp_pmxe_posts: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
wp_pmxe_templates: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_files: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_images: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
wp_pmxi_imports: Data: 0.16MB + Index: 0.00MB + Engine MyISAM
wp_pmxi_posts: Data: 0.05MB + Index: 0.02MB + Engine MyISAM
wp_pmxi_templates: Data: 0.10MB + Index: 0.00MB + Engine MyISAM
wp_postmeta: Data: 39.40MB + Index: 3.90MB + Engine MyISAM
wp_posts: Data: 10.73MB + Index: 0.55MB + Engine MyISAM
wp_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.11MB + Index: 0.08MB + Engine MyISAM
wp_terms: Data: 0.06MB + Index: 0.11MB + Engine MyISAM
wp_term_relationships: Data: 0.30MB + Index: 0.58MB + Engine MyISAM
wp_term_taxonomy: Data: 0.13MB + Index: 0.05MB + Engine MyISAM
wp_tm_taskmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_tm_tasks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_trp_dictionary_en_us_ar: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wp_trp_gettext_ar: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
wp_trp_original_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_trp_original_strings: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 0.14MB + Index: 0.03MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.17MB + Index: 0.17MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.16MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_bolt_checkout_sessions: Data: 0.10MB + Index: 0.01MB + Engine MyISAM
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_entry_fields: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_entry_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wccl_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_indexable: Data: 3.51MB + Index: 0.65MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.21MB + Index: 0.61MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.04MB + Index: 0.06MB + Engine MyISAM
wp_yoast_prominent_words: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.17MB + Index: 0.05MB + Engine MyISAM
wp_yoast_seo_meta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM

### Post Type Counts ###

3d-flip-book: 3
attachment: 3438
br_labels: 1
custom_css: 2
customize_changeset: 3
elementor_library: 2
jetpack_migration: 4
jp_img_sitemap: 4
jp_img_sitemap_index: 2
jp_sitemap: 2
jp_sitemap_master: 2
language_switcher: 3
mc4wp-form: 2
nav_menu_item: 57
oembed_cache: 11
page: 52
polylang_mo: 2
post: 3
product: 771
product_variation: 559
revision: 326
saswp: 5
shop_coupon: 1
shop_order: 7
shop_order_refund: 1
wapl: 9
wp_global_styles: 15
wpephpcompat_jobs: 67
wpforms: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (50) ###

WPML Multilingual CMS: by OnTheGoSystems – 4.5.9
WPML SEO: by OnTheGoSystems – 2.1.0
Advanced Custom Fields Multilingual: by OnTheGoSystems – 1.10.4
Advanced Woo Search: by ILLID – 2.62
Akismet Anti-Spam: by Automattic – 5.0
Calculated Fields Form: by CodePeople – 6.1.129
Change WordPress Login Logo: by Boopathi Rajan – 1.1.7
Facebook for WooCommerce: by Facebook – 2.6.22
Floori: by Floori – 1.0.2
Google Listings and Ads: by WooCommerce – 2.1.1
Homepage Control: by WooThemes – 2.0.3
iframe: by webvitaly – 4.5
Inactive Logout: by Deepen Bajracharya – 3.0.5
3D FlipBook - Lite Edition: by iberezansky – 1.12.5
Jetpack: by Automattic – 11.3.1
Nextend Social Login: by Nextendweb – 3.1.6
Nextend Social Login Pro Addon: by Nextendweb – 3.1.6
Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.100
Storefront Powerpack: by WooCommerce – 1.6.2
Storefront Product Sharing: by WooCommerce – 1.0.6
Title Toggle for Storefront Theme: by Wooassist – 1.2.4
WooCommerce - Tap WebConnect: by Tap Payments – 1.1
Theme Customisations: by WooThemes – 1.0.0
User Menus: by Code Atlantic – 1.2.9
WooCommerce Advanced Product Labels: by Jeroen Sormani – 1.2.1
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.14
WooCommerce Grid / List toggle: by jameskoster – 1.2.1
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.1.0
WooCommerce Shipping & Tax: by WooCommerce – 1.26.3
WooCommerce: by Automattic – 6.8.2
Yoast SEO Premium: by Team Yoast – 19.2.1
Yoast SEO: by Team Yoast – 19.6.1
Smart Image Resize PRO: by Nabil Lemsieh – 1.7.6.4
WPForms Mailchimp: by WPForms – 2.1.1
WPForms: by WPForms – 1.7.6
WPFront Scroll Top: by Syam Mohan – 2.0.7.08086
WPML CMS Nav: by OnTheGoSystems – 1.5.5
MailChimp for WordPress Multilingual: by OnTheGoSystems – 0.0.3
WPML Media: by OnTheGoSystems – 2.7.1
WPML Sticky Links: by OnTheGoSystems – 1.5.4
WPML String Translation: by OnTheGoSystems – 3.2.2
WPForms Multilingual: by OnTheGoSystems – 0.2.0
Yoast SEO: WooCommerce: by Team Yoast – 15.1
YITH WooCommerce Brands Add-On Premium: by YITH – 2.4.0
YITH WooCommerce Bulk Product Editing Premium: by YITH – 1.14.0
YITH WooCommerce Frequently Bought Together Premium: by YITH – 1.16.0
YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.13.0
YITH WooCommerce Wishlist: by YITH – 3.12.0
Zapier for WordPress: by Zapier – 1.0.4

### Inactive Plugins (12) ###

Chaty: by Premio – 2.9.3
Classic Widgets: by WordPress Contributors – 0.3
CP Blocks: by CodePeople – 1.0.19
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
Storefront Footer Bar: by WooThemes – 1.0.4
Swatchly - Variation Swatches for WooCommerce Products: by HasThemes – 1.1.7
WooCommerce Blocks: by Automattic – 8.4.0
WooCommerce Min/Max Quantities: by WooCommerce – 2.4.26 (update to version 3.0.0 is available)
WP All Export - ACF Export Add-On Pro: by Soflyy – 1.0.4
WP All Export - WooCommerce Export Add-On Pro: by Soflyy – 1.0.5
WP All Export Pro: by Soflyy – 1.8.0
YITH Request a Quote for WooCommerce: by YITH – 2.13.0

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Must Use Plugins (2) ###

Endurance Page Cache: by Mike Hansen – 2.2
SSO: by Garth Mortensen
Mike Hansen – 0.4

### Settings ###

API Enabled: ?
Force SSL: –
Currency: KWD (?.?)
Currency Position: left_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 3
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #5753 - /shop/
Cart: #8875 - /ar/%d8%b9%d8%b1%d8%a8%d9%87/
Checkout: #13 - /ar/%d8%a7%d9%84%d8%af%d9%81%d8%b9/
My account: #14 - /ar/%d8%ad%d8%b3%d8%a7%d8%a8%d9%8a/
Terms and conditions: #4577 - /terms-conditions/

### Theme ###

Name: Storefront Child Theme
Version: 1.0.0
Author URL: https://stuartduff.com
Child Theme: ?
Parent Theme Name: Storefront
Parent Theme Version: 4.1.3
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-09-11 18:06:52 +03:00
Options: ?
Notes: 35
Onboarding: completed

### Action Scheduler ###

Complete: 1,748
Oldest: 2022-09-09 16:01:56 +0000
Newest: 2022-09-11 14:15:48 +0000

Failed: 11,596
Oldest: 2021-01-25 15:46:03 +0000
Newest: 2022-09-04 12:23:19 +0000

Pending: 13
Oldest: 2022-09-11 15:32:08 +0000
Newest: 2022-09-23 01:12:38 +0000

### Status report information ###

Generated at: 2022-09-11 17:23:42 +03:00

Hi @kay69

The screenshot link you have shared is not working.

Can you please share the screenshot again? We recommend using https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

Thank you!

Hello Rafy a11n,

here you go: https://snipboard.io/Pprkwf.jpg

Thank you!

Hi @kay69

I have checked the screenshot you shared and your website (https://shop.zahitrade.com/) and I can see two different language on the footer widgets area as well.

Can you temporarily disable the WPML String Translation plugin and check if this makes any difference?

Hello Rafy,

No change! We do have “Storefront Footer Bar” plugin, however, it is deactivated.

Regards,

Hello Rafy,

It worked after a while!

Should we reinstall WMPL string?

Hello @kay69,

Make sure the plugins are up to date and if the issue occurs again reach out to the plugin(s) author and report the behavior.

If you want to know more about theme or plugin conflicts check out this guide.

Dear Mirko,

Issue’s been resolved.

Thank you for your assistance.

Regards,

Khaled A.