Footers working on and off

  • Resolved williamprincedev

    (@williamprincedev)


    1 month ago

    Hi, we have been using this pluging for a week now for our footers and headers. We have 2 headers displayed on specific page and we have 3 footers. Headers are always working correctly, but the footers seem to only work when they want too. This morning footer on the man page was now display but was on every other pages. Sometimes footers are no where to be found on the website… but headers are always working. Can you help? Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support bsfankusht

    (@iankusht)

    Hi @williamprincedev ,

    To help us investigate this issue more thoroughly, could you please open a support ticket using our contact form – https://brainstormforce.com/open-a-ticket/.

    When you do, kindly include all the necessary details, such as screenshots and the steps to replicate the issue. We’ll make sure to prioritize this and work to resolve it as quickly as possible.

    Thank you for your understanding, and we look forward to assisting you!

    Kind regards,
    Ankush ??

    Plugin Support bsfankusht

    (@iankusht)

    Hi @williamprincedev ,
    ?
    Just checking in to see if you’ve had a chance to open a support ticket regarding this issue. If you have, could you please confirm if it’s been resolved? If the issue is still ongoing, and you’ve already opened a ticket, kindly share the ticket ID with us so we can assist you further.

    Meanwhile, I am marking this thread as Resolved. Feel free to reply back to this thread if you still need any assistance or start a new thread if there’s anything else related to this plugin, we can help you with.
    ?
    Kind regards,
    Ankush???

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.