Footnotes not working on mobile (displaying footnote in text)

  • happyches

    (@happyches)


    3 years ago

    Hi there,

    Just checked a post on my mobile (normally only view my site via a laptop) and noticed that it’s actually showing the code ((footnote)) in the actual post itself (rather than just in the references). It’s working fine on laptop, but when accessing via mobile, it displays all the links within the blog post itself. Does that make sense?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Rumperuu

    (@rumperuu)

    Hi @happyches,

    I’ve just tested the page you provided on two different mobile devices (one running an Android variant and the other running an old proprietary OS), and both rendered correctly. Could you please provide more details on the mobile device that you are using? In particular, the operating system + version as well as any browser extensions you are using (if any).

    I dont know if I can send this message here because its the same issue. Or if I have to make a new thread ? If its not ok, let me know. And I will delete this request and just make a new thread.

    But I have the same issue, I am using Divi. And have upgraded to the last version of wordpress. Iam using Samsung S9 and are using Android 10. I tested my websites post on both Chrome and on Mozilla. I cannot get the Reference list at the bottom to extract, or click on the source link within the post.

    Are there any place I can send a message to? I prefer not to publish my website in a public forum like this.

    Thanks,

    Plugin Contributor pewgeuges

    (@pewgeuges)

    @softlan

    Don’t mind. I’m clueless about both variants of this issue (and don’t even know if the first one has been solved meanwhile).

    I’m currently unable to test on mobile, but I strongly encourage you to check out Brave and Opera as documented in an earlier topic from this post on:

    https://www.ads-software.com/support/topic/update-2-1-3/page/3/#post-13733430

    When making a new thread (sorry for seeing your post only when the deletion deadline was over), you have an opportunity to share a link to a page that you need help with, and that link will be hidden to non-logged-in visitors. In case that this might suit your preference.

    Beyond, you are welcome to send an email to the owner of this plugin, as many Footnotes users already did, using his address in the plugin header (file footnotes.php).

    More in detail, it seems that your issue is actually different because you do not report the unprocessed footnotes showing up in the article as @happyches did.

    Further, while reporting the device name, OS and version, you missed out on the browser extensions in use, that @rumperuu advised to draw a list of, but so far I can only repeat his advice.

    Apologies for not being more helpful.

Viewing 3 replies - 1 through 3 (of 3 total)
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