Forbidden MemberPress Page

  • Resolved Known Universe

    (@nonuniverse)


    1 year, 2 months ago

    I am using MemberPress. When a user attempts to purchase a subscription, they get the “SPAM Protection ***** Forbidden *****” message. When I deactivate the Cleantalk plugin, all purchases go through correctly.

    I had to deactivate Cleantalk so that my Members can purchase subscriptions. I did add the full page URL to the Exclusions and the problem persists.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @nonuniverse.

    Please, change one option here:
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → Advanced settings → set the option “Use CleanTalk JavaScript library” to “On” → Save Changes.

    Don’t forget to refresh your website cache if you use any.

    Did it help?

    Thread Starter Known Universe

    (@nonuniverse)

    That did not fix the problem. Any other ideas.

    Plugin Support SergeM

    (@serge00)

    This question is about the CleanTalk service. As per the WordPress catalog rules, we are not allowed to discuss any premium or non-plugin issues here.

    Please, create a private ticket:
    https://cleantalk.org/my/support/open

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello,

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 4 replies - 1 through 4 (of 4 total)
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