Forbidden on woocommerce checkout page

  • Resolved TIEMA Aboubacar

    (@tiema)


    2 years ago

    Hello I hope you are well I noticed for some time that the Forbidden popup appears on the woocommerce order validation page I thought it was only my device due to my many tests but I tried with devices from a friend it’s the same problem I have to deactivate the plugin so as not to miss sales.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Hello, @tiema

    Please, deactivate the CleanTalk plugin with the Complete Deactivation option:
    WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced Settings —> enable “Complete Deactivation” —> Save Changes.
    Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate

    Also, are you using this plugin https://www.ads-software.com/plugins/woo-save-abandoned-carts/ ?

    Thread Starter TIEMA Aboubacar

    (@tiema)

    No I don’t use this plugin I activated complete deactivation then uninstall and reinstall the plugin I tried to submit a woocommerce order first the popup appeared saying that I am submitting very quickly to wait for a few seconds I waited and when I tried again it is this message that appears:*** Forbidden. You sent forms too often. Please wait a few minutes. ***

    Plugin Support dimitrycleantalk

    (@dimitrycleantalk)

    Can you reach out to our support team so we can gather some more information from you concerning this issue? Please, create a private ticket:
    https://cleantalk.org/my/support/open

    Thread Starter TIEMA Aboubacar

    (@tiema)

    OK THANKS

    Plugin Support SergeM

    (@serge00)

    You are welcome!

    Plugin Support SergeM

    (@serge00)

    We haven’t received your reply in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic anytime.

Viewing 6 replies - 1 through 6 (of 6 total)
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