Forbidden. Please enable JavaScript. Antispam service cleantalk.org.

Hello, sascha2000!
Probably yes. This fix included in new release, 5.9, you can update it from your admin panel.

Hi Vlad,

I am all of a sudden getting this error as well. I added Digital Downloads to my website to sell photographs I have taken and other stuff, along with a free download of my resume. But now it is hit or miss if people can complete the download of the resume or other images because the checkout process is being blocked by Cleantalk.

According to my plugin information I am running version 5.12. I would appreciate help as well as this stops people from downloading my resume and other digital downloads!

https://mitchelltuckness.com

The error is when they go to complete the free sale of the item.

Link to screenshot here.

Hello, metuckness!
Please, give us link to this digital downloads plugin, we’ll check it for compatibility with CleanTalk.

Here you go:

https://easydigitaldownloads.com/

Given enough tries it seems to allow you through, but customers are not going to try more than once.

Ok, we’ll check it. Please, give us 1-2 days.

Hi metuckness,

I am sorry for this issue, I have extended your license for 3 extra months as compensation,

https://cleantalk.org/my/

Let us some time to resolve JS error.

Thanks!

Hello, metuckness!
Try to use this fix: https://downloads.www.ads-software.com/plugin/cleantalk-spam-protect.zip. If you download it earlier – please, download again, because it’s content was changed. Reinstall it, following this instruction:

1. Go to WordPress Console -> Plugins.
2. Deactivate, delete “Anti-spam by CleanTalk”.
3. Go to WordPress Console -> Plugins -> Add new -> Upload.
4. Upload and activate new version.

Then try to test digital downloads again. Please, let us know, does it helped you or not.

Thank you. I have updated it and done some testing. So far it has worked and not denied a purchase. I will keep testing from different locations and make sure. I will let you know if it happens again.

Thanks!

Hi,

I am having the same issue as above. I installed the trial because I have been having a considerable amount of registration spam on my bbpress forum (I use the site for nothing else). I had been having upwards of 70-100 new spam members a day and it was getting a lot to block on my own. I have now been blocked from making forum comments on my own site – I get the same error about ‘enabling javascript’ and I know that in the two days it has been active other members have had the same problem.

My site is https://www.bewitching-fiction.com and the forums are found through the main page. I only installed the plugin on Monday.

Any help is greatly appreciated as this is not a way to encourage members to post to the site when even the owner can’t.

Pi

Hi Pi,

I have checked out logs, it looks like we have to fix our plugin. Please let us 1-2 days to release a version with patch.

I will write you as we finish.

Thank you for contacting us!

Hi Pi,

Let’s try to change plugin settings. Please follow this,
1. Go to,
WordPress console -> Settings -> CleanTalk -> Advanced settings
2. Unset option ‘Custom contact forms’.
3. Submit dummy comment as website visitor (you should logout from admin part).

Did the comment pass to WordPress backend?

Hello, Pi!
Try to use this fix: https://downloads.www.ads-software.com/plugin/cleantalk-spam-protect.zip. If you download it earlier – please, download again, because it’s content was changed. Reinstall it, following this instruction:

1. Go to WordPress Console -> Plugins.
2. Deactivate, delete “Anti-spam by CleanTalk”.
3. Go to WordPress Console -> Plugins -> Add new -> Upload.
4. Upload and activate new version.

Then try to test your site again. Please, let us know, does it helped you or not.

I’m using the fix version as well. The problem is sporadic with only a few users (of the ones that contact us) saying they have this problem.
Could you confirm which release version of the plugin has the patch please.

Hello pglock,

the latest stable 5.30 has all patches to avoid JavaScript issue with legitimate visitors. Did you try the 5.30? If not, please follow this manual,

https://cleantalk.org/update?platform=wordpress

If you already use 5.30, please set option ‘Use AJAX for JavaScript check’ in plugin settings,

WordPress console -> Settings -> CleanTalk -> Advanced settings.

Does it help? If not, please send us to welcome at cleantalk dot org a few examples of issue with JavaScript.

Thank you!

I get a message and a “safari can’t open” CleanTalk anti-spam setup on WordPress — https:// cleantalk.org /my/ messages/t oken-auth-disabled but I can’t log back in to enable the prompt. Obviously the URL has no spaces in real time clicks.

How do I fix this?