Forbidden Response Message Not Showing

Hello,

Do you use the Divi theme? Could you try the dev version of the plugin?

https://github.com/CleanTalk/wordpress-antispam/releases/download/dev-version/cleantalk-spam-protect.zip

@sergecleantalk

I do use the Divi theme. Can you tell me what exactly is the “dev version” and why I should install that?

Cheers,
Laura

Hi, Laura.

The Dev version contains some fixes that should fix the problem.

Please install it and contact us based on the results.

Thanks.

Thanks. Will do.

@amagsumov

I just installed the dev version that you sent, but I still don’t get any response message. Again, I tested with the [email protected] email. Any thoughts?

Cheers,
Laura

@lsavard

Hello,

Please, give us 1-2 business days to fix the issue.

Best regards.

Thank you! I’ll stand by.

Hello,

Does it work on a new 5.135 version? If you didn’t update yet, please do.

Best regards.

@sartemd174

I just updated the plugin and tried using the [email protected] email. Still no response message shows up.

Thank you, we will do more tests

We weren’t able to find the reasons. To continue investigation could you contact us by our private Ticket System:

https://cleantalk.org/my/support/open

@sergecleantalk

I’ve purchased and installed this plugin, including the advanced custom message feature.

This topic should from the very beginning not been handled in this forum. Support for paid products shall be kept outside.
Closing it now.