Forbidden. Sender blacklisted

  • Resolved Tjeerd-Engel

    (@tjeerd-engel)


    2 years ago

    Good morning helpdesk,

    When I test the mail forms of my customers (with various email addresses) who work with Cleantalk, the message is:

    *** Forbidden. Sender blacklisted. ***

    How can I solve that?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    Hello @tjeerd-engel.

    On the site you mentioned, blocking occurred because your email was put on personal blacklists. After you flagged “no spam” requests, the email, on the contrary, was placed on personal whitelists and will not be blocked.

    Your topic is not related to the plugin, so if you have further questions, please contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 1 replies (of 1 total)
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