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  • Resolved veeto

    (@veeto)


    2 years, 4 months ago

    Hello.

    i have a problem to access to my wp-admin dashboard.

    i’m using bitnami wordpress hosted on aws amazon. i tried to contact bitnami community support but no respond. so i’m asking here to get some help from you guys.

    i have follow all documentation to fixed this, but nothing success.

    -Do reset back to default permission.
    -uninstall and install back plugin.
    -removed .htaccess and replace new one.
    -sudo chmod everything permission

    but still no access. when i run bndiagnostic tool, this is the result.

    ? Apache: Found possible issues
    ? WordPress: Found possible issues
    ? resources: No issues found
    ? mysql: No issues found
    ? php: No issues found

    Found recent error messages in the Apache error log.

    
[Mon Jul 11 14:39:31.131147 2022] [proxy_fcgi:error] [pid 12276:tid 140423276259072] [client 162.158.162.207:49842] AH01071: Got error 'PHP message: WordPress database error Table 'bitnami_wordpress.wp_wilcity_have_been_there' doesn't exist for query SELECT ID FROM wp_wilcity_have_been_there WHERE (ipAddress='114.119.134.220' AND userId=0) AND objectID=75715 made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/wilcity/single.php'), get_template_part, locate_template, load_template, require('/themes/wilcity/post-types/listing.php'), Wilcity\Ultils\ListItems\Lists->render, Wilcity\Ultils\ListItems\Div->render, Wilcity\Ultils\ListItems\RenderableAbstract->beforeRenderElement, Wilcity\Ultils\ListItems\WilHaveBeenThereBtn->render, WilokeListingTools\Models\HaveBeenThereModel::isCheckedPHP message: WordPress database error Table 'bitnami_wordpress.wp_wilcity_have_been_there' doesn't exist for query SELECT COUNT(ID) FROM wp_wilcity_have_been_there WHERE objectID=75715 made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/wilcity/single.php'), get_template_part, locate_template, load_template, require('/themes/wilcity/post-types/listing.php'), Wilcity\Ultils\ListItems\Lists->render, Wilcity\Ultils\ListItems\Div->render, Wilcity\Ultils\ListItems\RenderableAbstract->beforeRenderElement, Wilcity\Ultils\ListItems\WilHaveBeenThereBtn->render, WilokeListingTools\Models\HaveBeenThereModel::count'

    Please check the following guide to troubleshoot server issues:

    https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-errors-apache/

    Found recent WordPress plugin related error messages in the Apache error log.Please check the following guide to deactivate plugins:

    https://developer.www.ads-software.com/cli/commands/plugin/deactivate/

    how to fixed this?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 31 through 37 (of 37 total)
  • Anonymous User 17160716

    (@anonymized-17160716)

    veeto,

    how to stop PHP engine?

    This one: sudo service bitnami stop php-fpm should work for you.

    any effect to my data?

    Nope, the main idea is to prevent execution of the infected files / malicious code.

    this article usefull?

    Nope.

    Thread Starter veeto

    (@veeto)

    @m0ze i already run the command https://imgur.com/c60xANe and run the ps aux | grep php and showing me the result `bitnami 3209 0.0 0.0 6072 828 pts/0 S+ 16:34 0:00 grep php
    daemon 6206 0.0 0.0 136256 11836 ? S Jul14 2:01 /opt/bitnami/ph`

    next what i need to do?

    Anonymous User 17160716

    (@anonymized-17160716)

    veeto, kill the last process and then check content of the /tmp/opt/bitnami/php/tmp directory.

    Thread Starter veeto

    (@veeto)

    i got reply on you @m0ze but i can’t see your message. https://prnt.sc/UMsaUeeXIvuX

    Anonymous User 17160716

    (@anonymized-17160716)

    veeto, yes, this is because I have a premod (manual approval by the forum moderators) on my account.

    Thread Starter veeto

    (@veeto)

    @m0ze https://imgur.com/ReZ8VDG sorry, how to check? please guide me with step by step. i really zero on this

    Thread Starter veeto

    (@veeto)

    Solved.

Viewing 7 replies - 31 through 37 (of 37 total)
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