Force email and name from sender not working

  • Resolved fpanisello

    (@fpanisello)


    5 months, 3 weeks ago

    Hi,

    We have configured the plugin to use a Google account for sending emails. We want to force the sender to an address from our domain. This is not working, the emails are being sent with the email address we use to connect to Google.

    We have already created the SPF record as: v=spf1 include.net include:_spf.google.com ~all.

    How can we force the sender to use our domain instead of the Google address?

    Thank you in advance

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @fpanisello

    Thanks for connecting to our support. Please share the Post SMTP Diagnostic test report so we can help you further. You can access it from?Dashboard?> Troubleshooting >?Diagnostic Test.

    Looking forward to your response.

    Thanks and regards,
    Support Team – WPExperts??

    Thread Starter fpanisello

    (@fpanisello)

    Hi,

    here you have the result of the Diagnostic Test.

    Mailer: postsmtp
    HostName: vnodeautomation.com
    cURL Version: 7.68.0
    OpenSSL Version: OpenSSL/1.1.1f
    OS: Linux flamboyant-cerf 5.4.0-53-generic #59-Ubuntu SMP Wed Oct 21 09:38:44 UTC 2020 x86_64
    PHP: Linux 8.0.30 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.5.4 en_US UTF-8
    WordPress Theme: N3-vNode
    WordPress Plugins: TablePress, WPML Multilingual CMS, Advanced Custom Fields PRO, Solid Security Basic, Classic Editor, Complianz | GDPR/CCPA Cookie Consent, Contact Form 7 Multilingual, Contact Form 7, Country & Phone Field Contact Form 7, Duplicate Page, Elementor Pro, Elementor, Flamingo, Freshchat, LiteSpeed Cache, MainWP Child Reports, MainWP Child, Post SMTP, The Plus Addons for Elementor, The Plus Addons for Elementor – Pro, UpdraftPlus – Backup/Restore, WordPress Importer, WP Activity Log, Redirection for Contact Form 7, WPML String Translation
    WordPress wp_mail Owner: /var/www/vhosts/vnodeautomation.com/httpdocs/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    WordPress phpmailer_init Action(s): wpcf7_phpmailer_init
    Postman: 2.9.4
    Postman Sender Domain (Envelope|Message): vesterbusiness.com | vesterbusiness.com
    Postman Prevent Message Sender Override (Email|Name): Yes | Yes
    Postman Active Transport: Gmail API (https:login://www.googleapis.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 68 | 0

    Regards

    Plugin Support M Haseeb

    (@haseeb0001)

    @fpanisello

    If you have configured Post SMTP with [email protected] but want to use [email protected] as the “From” email address, you need to add your info account as a Gmail Alias. For detailed instructions, please visit the guide document here.

    Thanks and regards,
    Support Team – WPExperts??

Viewing 3 replies - 1 through 3 (of 3 total)
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