‘Force from’ address being forced while off

  • Resolved faithinchange

    (@faithinchange)


    7 months, 3 weeks ago

    I have been using WP forms for a couple of years now. This issue is new this week. The ‘force from’ is off in WP SMTP. But forms are sending from that email address instead of the no-reply one I am entering when developing the forms. Any troubleshooting advice, please?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @faithinchange,

    Thanks for reaching out!

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial. Be sure to pay special attention to the From Email section.

    If your notification settings look correct, could you please share some screenshots with us? Specifically, I’d like to see:

    • The notification settings from your form
    • The WP SMTP settings

    This will help us better understand the issue and provide you with further assistance.

    Thanks!

    Plugin Support Ralden Souza

    (@rsouzaam)

    Hi @faithinchange,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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