• Resolved kierstynz

    (@kierstynz)


    Hello,

    I added a new gallery today and now nothing will load anymore. I have tried unpublishing the gallery and going back to the exact page as it was yesterday and it still won’t load. I am not sure what happened as it was working fine, and no changes were made between me looking at the current galleries and adding a new one.

    The page I need help with: [log in to see the link]

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  • Hi,

    There seems to be an error on the page which is affecting the gallery script. This problem might be a conflict with another plugin on your website or a theme option. Perhaps one of these were updated and the change caused the conflict.

    Please try to deactivate the plugins one by one and check your gallery each time. See whether the problem persists after deactivating all other plugins. You can re-activate them again after you finish the troubleshooting.

    If possible, please temporarily change your website theme as well and test the gallery.

    Cheers!

    • This reply was modified 6 years, 3 months ago by agharibyan.
Viewing 1 replies (of 1 total)
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