Form 404 when submitted, cannot take bookings

  • Resolved tomcwatts

    (@tomcwatts)


    7 years, 4 months ago

    Something may have changed on Rezdy’s end, but whenever I click ‘Book Now’ on the Rezdy form, I get a 404 (404 URL: https://calendarwidget/118883?iframe=true). As a result I can no longer take any online bookings through your plugin, which is a huge issue for my client!

    If I just directly go to the Rezdy bookings page, their form works fine and will redirect to https://mywebsite.rezdy.com/book, with checkout form pre-populated with the submitted booking. It seems like Rezdy may have changed their API or method for directing bookings?

    Can you look into this and release a patch if it’s something you are able to fix?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Maeve Lander

    (@enigmaweb)

    Hi @tomcwatts

    I’ve checked it out and I think I’ve found the issue. An extra / is being placed into the widget URL and it is affecting the book button. I’ve fixed it on my demo site by removing that extra / from the file /rezdy-template/single-rezdy-items.php on line 28.

    Here’s the commit on GitHub highlighting the change: https://github.com/EnigmaWeb/reloaded-rezdy/commit/58979bd6d4df6793cc9822378605a68071a39c69

    Please could you test this solution yourself manually and if it also works for you I’ll update the plugin accordingly for everyone.

    Thanks for your help.

    Maeve

    Thread Starter tomcwatts

    (@tomcwatts)

    Hi Maeve,

    Thanks for the prompt response! I’ve tried removing the extra ‘/’ from the string, but unfortunately it still does not work. It seems like the whole ‘calendarWidget’ URL is no longer in use by Rezdy now? Every variation I’ve tried results in the same DNS error.

    I’ve lodged a ticket with Rezdy to see if they have changed their API in some way, but no response as of yet. Any more ideas?

    Thnks

    Thread Starter tomcwatts

    (@tomcwatts)

    UPDATE: My mistake, it does work! I forgot that I had overwritten the plugin template in my own theme, and was trying to modify the plugin code instead of the overwriting theme code. Thanks for your help, and you should absolutely push this update out to the plugin, assuming this was not an edge case.

    Thanks again.

    Plugin Author Maeve Lander

    (@enigmaweb)

    Excellent! Thanks for confirming. I’ll update the repo accordingly.

Viewing 4 replies - 1 through 4 (of 4 total)
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