Form Attachments Not Sending

Something has changed, however we have not changed it.

Suddenly, uploaded attachments are not being forwarded to us via email. In the past, a client would complete a Caldera Form, then in that form upload a copy of a document (PDF) from their machine. Upon a submit, it sent them a “thanks” email and sent us a copy of the uploaded document. Now, we get the usual email we would receive, however the attachment is not sent to our email address.

When I log into WordPress and look at the form data, the uploaded file is there. Caldera Forms has a “Resend” function, which usually resends the email, along with the attachment (when I have debugged in the past). However, now it only resends the orignal email, not the attachment. In the past month, something has changed which prevents the uploaded file being attached to the email to our staff. We haven’t changed anything. I mean…nothing!

This is a MASSIVE issue for our business. Files being sent are PDF’s, less than 1MB in most cases. Would you be able to assist, please?

[PS. We have always had sendwp enabled – nothing changed there which wasn’t working perfectly a month ago.]

• This topic was modified 3 years, 6 months ago by Benji.
• This topic was modified 3 years, 6 months ago by Benji.
• This topic was modified 3 years, 6 months ago by Benji.
• This topic was modified 3 years, 6 months ago by Benji.
• This topic was modified 3 years, 6 months ago by Benji.
• This topic was modified 3 years, 6 months ago by Benji.
• This topic was modified 3 years, 6 months ago by Benji.