Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support michael-levelup

    (@michaeltarongoy)

    Hi John,

    Thank you for reaching out to us.

    What version of Kadence Blocks are you using? We will need more details so we can properly assist you with the issue.

    Please write as many details as possible about the problem that you’re having. Useful details would include:

    1. Specifically what issue you’re having
    2. How to replicate the issue
    3. Specifically where this issue is occurring.

    If you can also provide screenshots and/or screen recording then that would greatly help us as well.

    I hope this helps and let us know if we can assist you further.

    Kind Regards,
    Michael

    Thread Starter johnkrater

    (@johnkrater)

    I am using the latest version. When I click to enter text in the textarea I don’t get a cursor. Therefore, I cannot enter text in the textarea field. The cursor appears in the rest of the fields, but not in the textarea.

    Plugin Support michael-levelup

    (@michaeltarongoy)

    Hi John,

    Can you check your browser console logs for error when you are on the page in question? There are also instances wherein content issues are caused by a caching/optimization plugin. Are you using one?

    You might also want to rule out the possibility that a plugin conflict is causing the issue. You can try to deactivate your plugins one by one and try to determine which one fixes the issue when deactivated.

    Keep us updated and do let us know if we can assist you further.

    Kind Regards,
    Michael

    Thread Starter johnkrater

    (@johnkrater)

    There are no errors in the console. I haven’t used the caching or optimization plugin yet. I disabled other plugins, but textarea still didn’t work.

    Plugin Support karlalevelup

    (@karlalevelup)

    Hi @johnkrater,

    At this point, may we ask for the page URL where we can see the issue? It is possible that there are style conflicts with your theme or other plugins.

    Please disable any caching plugin/CDN/server-side caching first(if you have them) so we can see where the style is coming from.

    Kind Regards,
    Karla

    • This reply was modified 3 years, 3 months ago by karlalevelup.
Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Form block textarea’ is closed to new replies.