form broken?

Hello,

Whenever we visit your website it gives us a 503 – Service Unavailable.

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

If this is the result of installing this plugin we will need further information such as other installed plugins or debug log information to help narrow down what specifically caused this error.

Either way we suggest contacting your hosting provider to help bring your website back online. Once your website is online and your form is visible we may be able to assist you further.

We were able to pull up the website and submit a test submission that appeared to go through properly. You do have an “Acceptance” checkbox that is required to be checked before the form submits. This is a Contact Form 7 settings / field that controls this functionality though.

If you’re having trouble receiving email we suggest installing the Flamingo Plugin. Flamingo was written and is supported by the same developer of Contact Form 7 (Takayuki Miyoshi) and will store your form submissions directly into the WordPress Admin Panel.

For additional help with submissions not reaching your inbox or form field related questions ( such as the Acceptance field ) we suggest reaching out to the Contact Form 7 support forums to get the best help.

We will go ahead and mark this thread as resolved for now but should you have any questions or further issues with the functionality of this plugin please reply back to this thread and we can assist you further!

Hi thanks but not resolved!
I have Flamingo, problem is not about receiving the emails it’s getting the message “error – message not sent” when using your plugin

Hello,

We were not able to replicate the issue with the link provided above. Yesterday we successfully sent a test submissions. To help narrow down the cause of the issue I would suggest first disabling the Contact Form 7 – ReCaptcha v2 plugin and see if that solves the issue. If the form submits with out plugin disabled then we will need further information such as:

– Installed plugins
– What the active theme is

With the above information we may be able to replicate the issue. Additionally, you may want to install the WordPress Health Check Plugin which will allow you to safely ( and for your logged in user ) disable plugins until you come across the plugin causing the issue. The Health Check Plugin also allows you to switch themes to the default theme ( again, just for your logged in user ) to see if it’s possibly a theme conflict.

You may want to test this on a different computer or a different browser to make sure it’s not an browser extension issue. Any further information you feel will help us replicate the issue could be appreciated!