Form Builder does not send

  • Resolved Umberto

    (@umberto69)


    4 months ago

    Hi,

    i’m using the Travel V3 model on a construction site. I tried to customize the Form Builder module that is present on the contact page and also the one present in the booking form inside the header. I can’t send emails, when I click on the send button, I get the error. Do you have any suggestions?

    Regards
    Umberto

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

    Thread Starter Umberto

    (@umberto69)

    Hi,
    sent, thank you.

    Regards
    Umberto

    Thread Starter Umberto

    (@umberto69)

    It works now.
    Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
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