Form Builder not working

  • cory1848

    (@cory1848)


    8 years ago

    Trying to modify and build a new form and after about adding 5 fields, the next field I add will let me add it, but then I wont be able to delete, move it, or edit it. The field does become active in the form but without being able to edit it or move it, I have to start over on a new form. Also when publishing the new form, it is not showing correctly in the profile window. Is there a field limit that is preventing this? I need to show a form with about 10 lines of fields. After publishing I am only able to see the first 4 fields or so and some lose their heading causing them to be a blank field on the front end.

    I have tried disabling all plug ins and switching the twenty 17 base templates with same results.

    • This topic was modified 8 years ago by cory1848.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @cory1848,

    Can you please update to the latest pre released version of UM and see if this will resolve the issue?

    https://github.com/ultimatemember/ultimatemember/releases

    Thanks.

    Thread Starter cory1848

    (@cory1848)

    Does not resolve the issue. Couple of things to note. The prerelease in that link you provided is showing build .82. WordPress is recommending I update to .83.

    This seems to be a caching user and I have no way to clear that out. When creating a new form I update the short code ID in the pages and when viewing those pages using inspect, the IDs are still showing the ID 62 (default Profile). Does not seem to be updating the short code ID’s.

    Main issue is in the builder itself. I add certain fields and they get stuck and I can’t delete them.

    Thread Starter cory1848

    (@cory1848)

    I updated to PHP 5.6 from 5.4 and that seems to have somewhat cured the form issue. However now users can’t log in. The page redirection after log in is now not working. Selecting Refresh Active page refreshed back to a blank log in. Changing this option to Refresh to URL works the first time. If a user logs out and tries to log back in, it stops working and redirects to blank log in page. It seems these past updates are really buggy. I am noticing the redirect URL is visible as well. If I delete the redirection part of the URL, I can sometimes log in successfully.

    Trying to launch this site and I am at a hard stop.

    Thread Starter cory1848

    (@cory1848)

    Reverting back to PHP 5.4 doesnt fix the issue. I believe it was due to the .83 update.

    Thread Starter cory1848

    (@cory1848)

    Turned off caching in my cpanel and that fixed the log in issues. Have a new issue with redirection on the log in screen. Will start new post for that one.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Form Builder not working’ is closed to new replies.