Form can't be submitted

  • Resolved edbergandreas

    (@edbergandreas)


    9 years, 11 months ago

    First thanks to PlanSo for this plugin, i’m so glad to use this user friendly plugin.

    I made a form on my website and try to fill the form. When I click the submit button, the form reloaded, but then isn’t direct to the thank you page and I don’t receive any of email as admin and user.
    I’m using WordPress version 4.1.2 and PlanSo 1.3.3.
    You can check the form on https://www.phase-ui.com/register/

    Can somebody help me figure out the problem?

    Second question, what type of file can be uploaded into this form?

    Thanks in advance

    https://www.ads-software.com/plugins/planso-forms/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author PlanSo

    (@planso)

    Hi edbergandreas,

    We’ve already replied to your email earlier today.

    When checking your forms url however we’ve noticed that you marked all fields as mandatory. This should not be be a problem but might be the cause. Could you please try unchecking the mandatory option for both the checkboxes and the multi file upload fields and see if the form submits afterwards?

    Plugin Author PlanSo

    (@planso)

    Resolved via email

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Form can't be submitted’ is closed to new replies.