Form creates too much recursion in Firefox

  • Resolved kilger

    (@kilger)


    4 years ago

    Hej,
    our form creates “too much recursion” in Firefox (using version 86.0) and doesn’t work.
    There are no problems with Chrome and Edge.
    Would you please help us, thanks.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kilger

    Sorry to hear you are having this problem.

    We tested from different locations using Firefox and it worked, but our team is checking a similar situation when the site uses a non-English Language.

    Could you please export your form and we can try to replicate it?
    https://premium.wpmudev.org/docs/wpmu-dev-plugins/forminator/#import-export

    Upload to Google Drive and share the link.

    Best Regards
    Patrick Freitas

    Thread Starter kilger

    (@kilger)

    Hej Patrick,

    thank you very much for your help. You can find the form here:
    https://drive.google.com/file/d/1SviAd9aBiC5U_KkXkqMEuwq8y3Qk7zv1/view?usp=sharing

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kilger

    Thank you for the form, I tested it on my website using Firefox 86.0 (64-bit) but couldn’t replicate it.

    Can you confirm which language is set in your WordPress settings?

    Best Regards
    Patrick Freitas

    Thread Starter kilger

    (@kilger)

    Dear Patrick,
    The issue appears, when you change the quantity of any item from “0” to any other number. In your tests of the order-form you have sent, the quantities of all items were “0”.
    The language of our website is german.

    Thank you very much,
    best regards, kilger

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hi @kilger,

    Thanks for confirming this information.

    I have forwarded this to our Plugin Team, so they can check this further. Will follow up with you when we have some updates.

    Best,
    Jonathan S

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kilger

    I would like to update you that our developers found it is a bug when the Form is in a specific language.

    Our developers are working to fix the issue, but I’m afraid we can’t give an estimated time to release the fixed version.

    Kindly keep the eyes on the plugin updates and changelogs.

    Best Regards
    Patrick Freitas

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hey @kilger ,

    I have confirmation from the developers that this will be fixed in 1.15 version of the Forminator.

    Make sure to update the plugin when a new version is released.

    kind regards,
    Kasia

    Thread Starter kilger

    (@kilger)

    hej,
    thanks … so we will wait for the solution …
    kind regards, ki

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @kilger

    I hope you are doing well.

    As we found the issue and we will release the fix on 1.15 I am marking this ticket as resolved, please, keep the plugin updated and feel free to ping us any time you need.

    Best Regards
    Patrick Freitas

Viewing 9 replies - 1 through 9 (of 9 total)
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