Form does not redirect when using square payment.

  • Resolved lawrencebk3

    (@lawrencebk3)


    1 year, 4 months ago

    Hello – When we implemented the square WPForm plugin and included the payment option into our form, users where able to submit their form and payment, but it did not redirect to the Confirmation Page. When we remove the square payment field, the form submits and the user is redirected.

    If you check out the site, the form does not have the payment option live. We took it off so we can keep using the form.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey @lawrencebk3 – We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? 

    From there, our support team will be able to take a closer look at your request. 

    Thanks!

    Thread Starter lawrencebk3

    (@lawrencebk3)

    Okay, thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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