Form doesn’t send any confirmation email

  • Resolved icebergvideo

    (@icebergvideo)


    3 years, 5 months ago

    Hi guys,

    I created a subscription list and discount offer pop-up form (15 sec). All works fine, but:

    the form doesn’t send any confirmation email to the subscriber and the subscriber doesn’t appear in the list.

    I checked the key, it is good and active.

    Any ideas what I do wrong?

    Thank you so much for any tip.

    P

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @icebergvideo ????

    If I understand this right you are using the MailPoet Sending Service right?

    I have just had a look at your account and I will be happy to help you but since this is related to your account I would like to ask you to send us an email.

    Please contact us via https://www.mailpoet.com/support/premium/ and include a link to this thread. We’ll be able to provide you with more information there.

    Note that you can use this form even if you’re not a Premium user. Your request will be triaged accordingly when received.

    Cheers!

    Thread Starter icebergvideo

    (@icebergvideo)

    Thank you so much Dani for your response.

    I did sent you an email with the link to this thread.

    Thanks again for helping me with this.

    Kind Regards,
    Pavel

Viewing 2 replies - 1 through 2 (of 2 total)
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