• Resolved jeremyneault39

    (@jeremyneault39)


    Hi, form shows in the editing mode on elementor however doesnt show on viewing the page normally.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @jeremyneault39

    Sorry to hear you are having this issue,

    I checked the source page but I don’t see a Forminator form code there, can you try to flush all caches and check if the issue is gone?

    I also see some JS errors from Elementor https://monosnap.com/file/2EbeftrSrPvFAoqPZ0lyFVMxTk6dG5

    Are you using any optimization plugins? If so, can you try to disable it to check if makes any difference?

    Let us know the result you got.
    Best Regards
    Patrick Freitas

    I had the same issue today. The form looked great when I was logged in, but if I wasn’t logged in or a different browser nothing showed up. I disabled SG Optimizer plugin and it works, but now I don’t have optimization working. Is there another solution?

    Thread Starter jeremyneault39

    (@jeremyneault39)

    I did all of that and still nothing lol.

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @jeremyneault39,

    I wasn’t able to replicate when tested, however, could notice the form is hidden on the Elementor side.

    The workaround would be to add the following CSS which should display the form:

    #forminator-module-16065 {
    	display: block !important;
    }

    You can add the CSS via the default WordPress customizer, under Appearance > Customize > Additional CSS.

    However, if you could share the form export, we could like to further test and see what might be the core issue.

    Please check the following doc on how to export a form:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    You can share the export file via Google Drive, Dropbox or any such cloud services in the next reply.

    Looking forward to your response.

    Kind Regards,
    Nithin

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @adsartist,

    I disabled SG Optimizer plugin and it works, but now I don’t have optimization working. Is there another solution?

    If it’s an issue caused due to optimization, you’ll have to check which settings in SG Optimizer are causing a conflict. However, this is more specific to optimization rather than Forminator.

    If you still think it’s an issue within the Forminator side would recommend you open a new ticket with us, so that we could check further if needed.

    Kind Regards,
    Nithin

    Thread Starter jeremyneault39

    (@jeremyneault39)

    The CSS Code worked! Thank you

Viewing 6 replies - 1 through 6 (of 6 total)
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