Form doesn’t work on some browsers

  • Resolved jodesign42

    (@jodesign42)


    1 year, 5 months ago

    Hello,

    I’m having problems with WPforms, but only on certain devices and browsers.
    For example on mobile via Chrome.

    For information, the theme and builder used is Avada.

    The 1st step of the form is to select one or more options and validate.
    On Mobile (Chrome), when you click on an option, nothing happens. Normally, a green tick appears to indicate that the option is selected. But when you click on it, nothing happens. I think the option isn’t even selected.

    Can you help me?

    Thank you in advance,
    Jo

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hey @jodesign42 – We’d be happy to help!

    It seems that you are using the paid version of WPForms. If you have an active license subscription with us, could you please submit a support ticket through the WPForms account dashboard when you have a chance? 

    From there, our support team will be able to take a closer look at your request. 

    Thanks!

Viewing 1 replies (of 1 total)
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