Form error on submission.

  • Resolved graphicale

    (@graphicale)


    6 years ago

    I have done what it was adviced but now I don’t know if the form has been submitted or not since I don’t get an email with the submission and even i don’t see it in submission panel.

    ________________________________________________________________________

    Nastia – WPMU DEV Support (@wpmudev-support9)
    5 minutes ago
    Hello @graphicale

    Hope you are well!

    On your site, there is a POST https://yoursite.com/wp-admin/admin-ajax.php 400 (Bad Request) error showing when submitting a form. Please edit the form and change, in Behavior tab, Method from Ajax to Page Reload. Please see this screenshot:
    https://take.ms/9R0HV

    Also please deactivate Load form using AJAX, and activate Prevent page caching on form pages, see if the form will submit, please see this screenshot:
    https://monosnap.com/file/Ze5EQwZG6E6N7PHQODR0S5EWVPE8Vw

    Please create a new thread in our forums if the issue will persist. This way, the author will not be getting email notifications each time when there is a new post in the thread.

    Thank you,

    Cheers,
    Nastia

    ______________________________________________________________________

    My form is never delivered on my email or submissions section. I strongly believe it has something to do with the length of my form ( https://impulsodanse.com/inscripcion/ ). and I already did the plugin conflict test AND STILL isn’t working. I have another contact form: https://impulsodanse.com/contacto/ and it is working fine.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter graphicale

    (@graphicale)

    I really need help with this topic.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @graphicale

    I trust you are doing well!

    Just to clarify, from Forminatr > Submissions, when a form is selected from the DropBox no submissions are showing up?

    Please enabled error log by adding these files in the wp-config.php file:

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Make sure that you insert these lines above/* That's all, stop editing! Happy blogging. */.

    Submit a form again to replicate the issue. This way all errors will be saved in the debug.log file inside the /wp-content/ directory. Please share this file with us.

    Please export the form in a .json file and upload it on a Google Drive or to a DropBox and share the download link with us so we could have a closer look.

    Looking forward to your reply!

    Kind regards,
    Nastia

    Thread Starter graphicale

    (@graphicale)

    Just to clarify, from Forminatr > Submissions, when a form is selected from the DropBox no submissions are showing up? Yes, no submissions are showing off

    Here is the Debug.log file and the downloaded .txt and .json file for the form : https://drive.google.com/drive/folders/1hzYRGi8yJe8VwQVzpnSiLpgIs4on7Pdu?usp=sharing

    I hope you have a closer look to the error, like I said before I do have another form on the site and that one is 100% working. (https://www.impulsodanse.com/contacto)

    Thank you I will be waiting for your answer!!

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @graphicale,
    hope you’re doing well today and I’m really sorry for the huge delay on this.

    Could you please try to increase the max_input_vars and post_max_size PHP variables?
    How to: https://premium.wpmudev.org/blog/increase-memory-limit/
    You can try some large value like 256M and see if that makes any difference.

    Thank you,
    Dimitris

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @graphicale

    I trust you’re doing well!

    We’ve not heard from you in a while. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a nice day!

    Cheers,
    Nastia

Viewing 5 replies - 1 through 5 (of 5 total)
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