Form giving randomly errors

  • Resolved algopro

    (@algopro)


    8 years, 9 months ago

    Hi,

    Please help urgent as we just started a campaign on our website and cant go back.

    FS is giving errors on my website but randomly. It says
    ERROR: Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.

    But not always. When a user is logged, it always work fine. When user is not logged in, it most often gives error.

    thanks in advance

    https://www.ads-software.com/plugins/si-contact-form/

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi, please read through the following troubleshooting tips.

    Thank you

    Thread Starter algopro

    (@algopro)

    It was working fine since last 6 months but all of a sudden started giving random errors. I had not installed any new plugin or no change made to website.

    Anyways, I switched to Clean Secure Contact Form

    Hi, sorry to hear that you had problems with the contact form. I am also happy you found an alternative form plugin that is helping you.

    Can you mark this support thread as resolved.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
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