Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Devin Walker

    (@dlocc)

    Hi @misschristie – Would you mind providing a link to your site? I’ll check it out and see if I can determine the issue for you! Thanks for using Give.

    Thread Starter MissChristie

    (@misschristie)

    Good Morning,

    My site is currently under construction mode. I thought I was able to upload screenshots.

    I will say it rectifies itself but… I don’t know when … and I just don’t want readers seeing it when it’s not looking how it’s supposed to.

    Plugin Author Devin Walker

    (@dlocc)

    Glad to hear it’s fixed. I may just be an issue with a missing HTML tag that is now in place which would be a theme issue. We’ve tested the plugin thoroughly so if you’re experiencing any form ‘breakups’ or it looking strange it’s likely due to a theme conflict.

    I’m going to mark this as resolved. If you have any other question please feel free to ask.

    PS if you like our plugin please consider rating it ??

    https://www.ads-software.com/support/view/plugin-reviews/give

    Thread Starter MissChristie

    (@misschristie)

    Hello Good Morning,

    The issue is NOT resolved. And as a result, I would not give a good rating at this point.

    Theme conflict… It was fine for a while so… what do I do to rectify this issue.

    Kind regards,

    Plugin Author Devin Walker

    (@dlocc)

    Hello I thought it was fixed when you said “I will say it rectifies itself”. In order to troubleshoot I really need to see the problem. If I cannot see any issue, I cannot provide any resolutions – I hope you understand.

    Thread Starter MissChristie

    (@misschristie)

    Hi,

    As I mentioned initially… I have screenshots as my site is currently under construction. How can I get the screenshots to you?

    Plugin Author Devin Walker

    (@dlocc)

    Please upload to dropbox or similar site and provide a link so I can preview.

    Thread Starter MissChristie

    (@misschristie)

    I don’t work with sites like that… You don’t have a support email address?

    Plugin Author Devin Walker

    (@dlocc)

    I’m asking you to upload your screenshots to a site like imgur or dropbox… not the entire site. That way I can see your screenshots. Thanks!

    Thread Starter MissChristie

    (@misschristie)

    Why would I send or mention an “entire site”… you’ve confused me. I said I don’t use/work with those sites. You should have a SUPPORT EMAIL ADDRESS for matters like this.

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @misschristie

    Sorry for the confusion on that. We do have a support email address, we’re just cautious about posting it publically as we do not provide support via email.

    Regardless, please send the info to support at wordimpress.com

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Form has Broken Up’ is closed to new replies.