Form is not sent

  • Resolved stephonwordpress

    (@stephonwordpress)


    8 years ago

    Hello,
    thank you for this plugin, the form looks great. Its wonderful to work with it, i can set the fields easily.
    I have one problem. After filling in the fields and do the submit button, i get a “Successfully send message”. But there is no email (not to the webmaster not to the automatically answer). I go to the backend and the =>caldera forms there are the emails listed.
    I try your form on other websites with similar fields and everything works fine…
    Could you tell me where is the fault? Or how can I do to find the mistake?
    Here is the webadress: https://www.projektwerkstatt.org
    thank you all for your help
    greetings
    Steph

Viewing 1 replies (of 1 total)
  • Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi Steph,

    Thanks for using Caldera Forms. I’m glad you’re finding it a useful plugin and I’m thankful for your support. ?? To set up your Caldera Forms to automatically email the webmaster when there is a submission, make sure you’ve activated the Mailer option under the [Form Name] tab, then the Email tab below that. To send an email to the submitter automatically, you will want to use our Autoresponder Processor, which you can find under the Processors tab, then clicking Add New Processor, which will bring up the Processor list. We have a Caldera Forms Getting Started guide at https://calderawp.com/getting-started/. Hope this helps.

    By the way, just so you know, we do not generally offer support for Caldera Forms via this board. You might get help from the power users on here, but the channel to get support from us directly is to open a support ticket at https://CalderaWP.com/support. Through that form, someone from our team will follow up about this issue within 1 business day.

    Please note that to use our support form, you must have an active license for any Caldera Forms add-on (https://calderawp.com/caldera-forms-add-ons/) or a support license (https://calderawp.com/support/#priority-support).

    Sorry about the hassle, and thanks for understanding that this is separate channel allows us to ensure that we are able to continue to develop great products for you.

Viewing 1 replies (of 1 total)
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