Form is not showing

I noticed that your admin.ajax (a critical WordPress file) is returning an HTTP 403 error. See here – https://i.imgur.com/sur8dEc.png

I’d speak to your web host about this, and Google up WordPress HTTP 403 admin.ajax to find potential solutions to this.
Here’s one article I found with a fix involving CloudFlare – https://www.zeninvader.com/fix-admin-ajax-403-forbidden-error/

Hope this helped

But I see the form from my desktop and mobile. I checked it from another PC and it still works.
But when my friend checks from her mobile and desktop, it doesn’t.

I can’t understand why admin-ajax is the issue.

Not sure about the speicifc cause, but it appears to be a semi common wordpress error. Luckily there’s various suggestions online on how to go about solving it.

Other people reporting the issue say logged in/Admin accounts don’t experience the error, but all other accounts do.

One common fix seems to be clearing/disabling any caching temporarily.

This guide is solid – https://www.elegantthemes.com/blog/wordpress/fix-the-403-forbidden-error
And you can search what I recommended in my previous post for other info.

Hope this helped get you closer to a solution

Yes but I don’t see any error. Everything is OK. Form is working but on some devices it doesn’t so on the front.

Hello @lashac !

Hope you’re having a good week!

Apologies for the inconvenience here!

I agree, it doesn’t seem like it’s the Ajax issue – I also see the form and the Ajax is working fine. I think it may be a different issue for which we have a temporary fix – if that’s okay, please test it and let us know if it worked for you.

To apply the fix:

– copy below code to a .php file with any name

<?php function wpmudev_forminator_ajax_load_without_nonce() {
	$_POST[ 'nonce' ] = wp_create_nonce( 'forminator_load_module' );
}

add_action( 'wp_ajax_forminator_load_form', 'wpmudev_forminator_ajax_load_without_nonce' );
add_action( 'wp_ajax_nopriv_forminator_load_form', 'wpmudev_forminator_ajax_load_without_nonce' );

– create directory wp-content/mu-plugins if it doesn’t exist
– upload the file to that directory
– clear all caches on the site
– test

Warm regards,
Pawel

@wpmudev-support9 I will try it and get back to you

It was a permission issue and it’s solved, the code snippet is not necessary anymore.
Thanks