Form never submits, just spins forever

  • Using 2.4.4 version of plugin. The form (https://telnexus.com/wp-content/uploads/SF-plugin-form.png) is almost identical to the html form from Salesforce which works, but the plugin never submits. I don’t get error message or completion message. The page with the forms is: https://telnexus.com/affiliate-program-enrollment/

    Help!

    Here’s the html code that does work just fine:

    <form action="https://www.salesforce.com/servlet/servlet.WebToLead?encoding=UTF-8" method="POST"><input name="Campaign_ID" type="hidden" value="70140000000wVwj" />
<input name="member_status" type="hidden" value="Inquired" />
<input name="oid" type="hidden" value="00D40000000N0MV" />
<input name="retURL" type="hidden" value="https://www.telnexus.com/thank-you" />
<!--  ----------------------------------------------------------------------  -->
<!--  NOTE: These fields are optional debugging elements. Please uncomment    -->
<!--  these lines if you wish to test in debug mode.                          -->
<!--  <input type="hidden" name="debug" value=1>                              -->
<!--  <input type="hidden" name="debugEmail" value="[email protected]">       -->
<!--  ----------------------------------------------------------------------  -->
<label for="first_name">First Name:&nbsp; </label><input id="first_name" maxlength="40" name="first_name" size="20" type="text" />

<label for="last_name">Last Name:&nbsp;  </label><input id="last_name" maxlength="80" name="last_name" size="20" type="text" />

<label for="email">Email:&nbsp;  </label><input id="email" maxlength="80" name="email" size="20" type="text" />

<label for="phone">Phone:&nbsp;  </label><input id="phone" maxlength="40" name="phone" size="20" type="text" />

<input type="submit" name="submit"/>

</form>

    https://www.ads-software.com/plugins/salesforce-wordpress-to-lead/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Nick Ciske

    (@nickciske)

    Almost identical is not identical… in this case the differences are causing issues.

    You have invalid fields names to start (password and existing customer fields). Read the FAQ about custom fields to understand how to find the field name of a custom field.

    Hint: if it has a space… it’s not a valid field name ??

    Plugin Author Nick Ciske

    (@nickciske)

    PS – I’ad also recommend you remove you org id from the snippet above. Spammers love to scrape those and spam you via Web to Lead.

    Plugin Author Nick Ciske

    (@nickciske)

    FYI- v2.5 includes an importer that’ll generate a form in the plugin based on the Web-to-Lead form code. No more looking up field names- it’s automatic ??

Viewing 3 replies - 1 through 3 (of 3 total)
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