Form not appering

  • Resolved AlanP57

    (@alanp57)


    1 month ago

    The search popup does not appear when clicking the search menu item in either version 0.53 or 0.52. For some reason, it works for logged in administrators. Looking at the page source code, the popup HTML and CSS is added to the page

    We use WP rocket cache. I’ve disabled minifying and defering of the Javascript file. We recently updated the wp rocket plugin and the Avada theme and its plugins.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Karan

    (@kjswp)

    Hi @alanp57
    I tested the search on your site and noticed a JavaScript syntax error that might be preventing the Search Modal Form from functioning properly. Please see this screenshot: https://a.supportally.com/i/2Ed4oa.

    I suggest fixing this error first to see if it resolves the modal functionality issue.

    Thread Starter AlanP57

    (@alanp57)

    These Google Tag Manager Javascript errors have been around for a while and we are not able to address them. The search popup has worked previous with these issues. We asked Avada theme support and they think the issue is caused by the WP Rocket plugin.

    Thread Starter AlanP57

    (@alanp57)

    The issue has been resolved. WP Rocket has added a new feature, Automatic Lazy Rendering. By deactivating this feature, by installing the Disable Lazy Render Content plugin, the search popup can appear.

Viewing 3 replies - 1 through 3 (of 3 total)
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