Form not capturing Data

  • Hi Guys,

    I have set up a custom form for my client for their Residential Enquiries. The idea was that when a customer selects a suburb it sends the email to the email address for that suburb. This all works, however when it captures the information and sends the email it doesnt actually capture the selected suburb or the selected services (another standard drop down). I am unsure why its not capturing any of the drop down info before it sends the email off.

    Any help would be great.
    Thanks guys ??

    The page I need help with: [log in to see the link]

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  • Hi, jesska, I’m another Contact Form 7 user.

    Please try using the “Health Check” plugin to diagnose the issue: https://www.ads-software.com/plugins/health-check/.

    In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.

    In this case, please try deactivating plugins (besides Contact Form 7)/switching your current theme to determine if plugins and/or theme(s) are causing your issue.

Viewing 1 replies (of 1 total)
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