Form not displaying after latest plugin update

  • Resolved Drding

    (@drding)


    4 years, 6 months ago

    Hi there,

    It seems the ninja form on one of my client’s sites isn’t displaying after the latest plugin update. I tried turning off all other plugins and clearing the cache but the form still isn’t showing up. Might be a Jquery issue, I’m getting this from my browser’s console:

    custom.js:102 Uncaught TypeError: $comment_form.find(...).each(...).live is not a function
    at HTMLDocument.<anonymous> (custom.js:102)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

    If so it might be the theme we’re using. Any advice? Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi, try to click on the button “Maintenance Mode” from Plugin Settings.
    https://prnt.sc/ubbvrv

    Thread Starter Drding

    (@drding)

    Apparently it has to do with the latest WP update (5.5) depreciating the old jQuery version it used to use (1.14? I think). Which is breaking a lot of plugins and themes. In my case it’s the theme we’re using on the site. There was a JQ migration plugin suggested in an article I found as a temporary patch which got the form to display again: JQ Migrate Helper.

    @livonu Thanks for the suggestion! I’ll have to try that out later this evening as I don’t want to mess with the form during prime usage hours. But I’ll report back if it works without the JQ plugin.

    I was having the same issue on a site, and installing JQ Migrate Helper totally worked. Thanks, @drding!

    (Thank you to @livonu for responding as well.)

Viewing 3 replies - 1 through 3 (of 3 total)
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