Form not email to all address

  • Resolved 12sp

    (@sp12)


    3 years, 10 months ago

    Under notifications, Send To Email Address, I have two address listed. The default address and a yahoo address. It was going to both and them, and now it has stopped sending to the yahoo address.

    I have checked the spam.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @sp12,

    I’m sorry to hear that you’re having issues with email delivery.

    To troubleshoot the issue, you can check that your form notification settings are configured correctly by following our tutorial.

    If your notification settings are correct, the issue is likely because the emails sent from WordPress are not authenticated (unlike emails sent from dedicated email service providers). As a result, they are likely to be filtered by the receiving mail server.

    To resolve email delivery issues like this, you can configure a SMTP plugin on your site so that emails are sent as authenticated. We have an article with a list of recommended SMTP options and links to their setup tutorials.

    I hope this helps ??

    Thread Starter 12sp

    (@sp12)

    Thank you. After reading it, I experimented and reversed the order of the email addresses and that cleared it up. I have no idea why that would have worked.

Viewing 2 replies - 1 through 2 (of 2 total)
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