Form Not Loading

  • Resolved rpope15

    (@rpope15)


    2 years, 3 months ago

    I have created a product, but when I add the shortcode to the a page the form doesn’t load.

    I see this error in Console:

    Uncaught ReferenceError: jQuery is not defined
    at wcdp.min.js?ver=1.2.7:1:1

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jonas

    (@flinnn)

    Hi rpope15,
    thanks for your message. It looks like jQuery is loading delayed on your page. So the wcdp script is trying to initialize the donation form before jQuery is available, causing the error. I’m currently working on a fix that will prevent the delayed loading of jQuery. Can you please try if the error is caused by Jetpack or the theme? To do that, just disable the plugin/theme temporarily.
    Best regards,
    Jonas

    Thread Starter rpope15

    (@rpope15)

    Hi Flinn, I just tried loading the page with Jetpack disabled and the form is still not loading. Is there anything else that I should try?

    Thread Starter rpope15

    (@rpope15)

    Jonas, do you know how long it will be before there is a fix for this issue? I am trying to deliver this site to my client and will need to find a new plugin if I can’t get this one to work.

    Thank you,

    Rick

    hi @rpope15

    I also experienced the same behaviour on my site as you describe above. I am using a templete on my site which has some site performance optimisation options.

    After enabling the following options:

    • jQuery Migrate Script –> to ON
    • Activate JS Compiler –> to ON

    The form loaded without any problems and the error in the console didnt appear anymore.

    Regards

    Plugin Author Jonas

    (@flinnn)

    Please excuse the delay. In version 1.2.8 the problem should be fixed, otherwise please use the solution kindly provided by db2k. ??
    Happy new year??</img>

Viewing 5 replies - 1 through 5 (of 5 total)
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