• Resolved sinasylum

    (@sinasylum)


    Hello,

    I’ve been working for days on a condition-based form. Today I published the form to start testing it on our template. While the preview works in the plugin dashboard, where you create it… when I drop the shortcode on our pages, even a brand new page, and clear 100% cache on the site, it doesn’t work.

    I read your team member’s advice to use the following custom CSS, but it makes no difference.

    .forminator-custom-form {
    display: block !important;
    }

    I have published a test page in case you need to check it out, the only thing that is added to the page when the shortcode is added is the following… which does not contain the actual form fields.

    <form id=”forminator-module-2072″ class=”forminator-custom-form forminator-custom-form-2072″ action=”” method=”post” data-forminator-render=”0″><div class=”forminator-response-message” aria-hidden=”true”></div></form></div>

    I’d appreciate any help!

    p.s. I am using the PRO version as a paid member.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @sinasylum,

    I hope you’re doing well!

    The www.ads-software.com forums are dedicated to free plugin support only. Since you’re a WPMU DEV member, please contact us directly on our support page to get immediate support.

    Have a good day and take care!

    Kind regards,
    Nastia

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @sinasylum

    I hope you’re doing well!

    We’ve not heard from you in a while in this thread. Hope you’ve contacted us directly. I’ve marked this ticket as resolved for now, but if you need anything else at all, we’re here for you, please just reopen the ticket or create a new one.

    Have a good day!

    Cheers,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
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