• Resolved Felix

    (@bielefeldbandbash)


    I use the Royal Elementor Addon in Expert Version.

    The Form will not be send. it worked one Time and now I only get Error Messages.
    I installed the WP Mail SMTP Plugin.

    Can anybody help?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our Theme and Plugin.

    You are a PRO user, Unfortunately, by the www.ads-software.com rules we are not allowed to support pro users here, please contact us and provide your issue via email: [email protected]
    We are ready to help anytime. We will do our best.

    Kind Regards,
    Givi

    Hi, I have same problem using the quote button. My contact form works fine but the quote button just says please configure form and setup email. My email is setup! My contact form works fine. I cannot find where to edit anything for the quote widget container. https://www.trucleanexteriorservices.com, check yourself, contact form works perfect, quote form doesnt work at all, should use same email resources. Im using WPmail SMTP.

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi again,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 3 replies - 1 through 3 (of 3 total)
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